PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Michael Kors and Calvin Klein as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Michael Kors
Calvin Klein

Michael Kors and Calvin Klein Overview

Total reviews
1025
86
Company responses
0
0
Issues resolved
6
0

Michael Kors and Calvin Klein Consumer Ratings

Rank
7 out of 188 in Fashion category
18 out of 188 in Fashion category
Customer service
7 in category
15 in category
Exchange, Refund and Cancellation Policy
6 in category
10 in category
Product or Service Quality
8 in category
14 in category
Website
11 in category
17 in category

Michael Kors and Calvin Klein Rating Details

Customer service
1.4 (424 reviews)
1.2 (34 reviews)
Reviewer's quote

...extreme lack of customer service!! I want my shipping back...

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...Ive been shopping with them since 2015 but I was surprised by this really shady customer service and poor behavior. I lost -around 70-80$ worth of merchandise. I hope my bank can help me claim my money back..

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Exchange, Refund and Cancellation Policy
1.4 (369 reviews)
1.2 (33 reviews)
Reviewer's quote

...I expected some delays due to circumstances, however I started to investigate why after a month, MK hasn't issued a refund. After another month (June) they replied, saying they can't locate my return. Since then, silence...

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I told her that I don't want the refund because It is a gift and I want the products because I won't be able to find again with the same price I purchased and she spoke with the manager and they told me if I don't receive my package after waiting 3 business days they would resend me the products....

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Product or Service Quality
1.7 (352 reviews)
1.4 (30 reviews)
Reviewer's quote

...The customer number says the number is no longer in service. This is crazy!..

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...Pathetic product and horrible customer service..

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Website
2.3 (322 reviews)
1.9 (23 reviews)
Reviewer's quote

No matter what I did it would not go through, and they kept telling me to chat with the live customer service agent and to no avail their website wouldn't let me do it. Each time I tried to explain to them I needed their help they dismissed me and closed the case. Just flat out ignored what I even...

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I ordered 5 pairs of underwear off Calvin Kleins website on 11/30/2016, they took the money out of my account immediately and said I had been upgraded to free express shipping since I spent over $50. I received an email afterwards saying I will receive another email once my items are shipped. On...

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Michael Kors and Calvin Klein Pros and Cons

Pros
  • Overall i like michael kors
  • Design
  • I like the products
  • Products and sales
  • Variety of products
  • Service
Cons
  • Customer service
  • Quality
  • Very poor customer service
  • Customer service
  • Return policy
  • Poor quality

Michael Kors and Calvin Klein Most Positive Reviews

Top rated reviews
5

I purchased a Michael Kors handbag from Macy's in Deptford, NJ in May. The leather piping is coming apart on one of the...

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4.3

bought my Calvin Klein coat end of season last year. I never wore the coat until this November. The zipper started...

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5

I was given a rose gold watch with pink face as a gift. The bracelet was too big for my wrist. I went into a large...

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4.2

I bought a plus size winter jacket for about $300 sale price dec 2018 and did not wear for even twenty days and the...

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Michael Kors and Calvin Klein Most Critical Reviews

Lowest rated reviews
1

I went to the Mk store in Allen and experienced the same sale tactic and lies I called and asked one of the girls I...

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1

Just had the worst experience in a retail store - probably within the last 15 years. Uninspired, lazy the staff was...

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1

ordered my daughters 18th B-day gift. The placed the billing address incorrectly. Order was cancelled and promised the...

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1

My husband bought me a purse from the Calvin Klein outlets in Hagerstown, Maryland and I've only had the purse 6...

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Michael Kors and Calvin Klein Latest Reviews

Recent published reviews
3.9

I have been trying to place an order since Sunday, August 2, 2020. When I select payment the click the review order...

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1.7

I received a really poor quality shipment of clothes. Wrinkled polo shirt and lint ridden jeans which seemed like...

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1.7

I bought a pair of shoes on 02/04/2020, but the second time I wore them, they were broken within seven days since I...

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1.9

.Brought a CK bag from macys paying 70$ and travelled to India. In a week the edges of the started to spoil and then in...

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Michael Kors and Calvin Klein Products and Services

Most reviewed product and services
  • Michael Kors Handbag (185 reviews)
  • Michael Kors Customer Care (87 reviews)
  • Michael Kors Watch (69 reviews)
  • Calvin Klein Handbag (14 reviews)
  • Calvin Klein Customer Care (9 reviews)
  • Calvin Klein Pants (4 reviews)