PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MAACO and Caliber Collision as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MAACO
Caliber Collision

MAACO and Caliber Collision Overview

Total reviews
807
128
Company responses
3
0
Issues resolved
0
2

MAACO and Caliber Collision Consumer Ratings

Rank
225 out of 1721 in Service Centers and Repairs category
158 out of 1721 in Service Centers and Repairs category
Customer service
199 in category
No votes
Value for money
181 in category
No votes
Product or Service Quality
178 in category
No votes
Price Affordability
157 in category
No votes

MAACO and Caliber Collision Rating Details

Customer service
1.5 (216 reviews)
No votes
Reviewer's quote

...The job was terrible the and customer service was worse..

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...ANOTHER THING, CUSTOMER SERVICE SUCKS AT FIRST WHEN CAR WAS TOWED. ESTIMATE #1 3OOO, #2 5000 #3 8000 #4 12. 000 WHICH WE WERE NEVER INFORMED UNTIL YESTERDAY...

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Value for money
1.6 (182 reviews)
No votes
Reviewer's quote

...It is costing me more money to get another rental when it was just repaint the hood and stripes not that hard for a big company..

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We had received money from the insurance companies for repairs, and we had anticipated there would be a fair amount of repair required. The service advisor, Kevin Brown, looked at the car and said the bottoms of the fenders just needed to be pushed in. Kevin pushed the fender in on one side, and...

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Product or Service Quality
1.5 (181 reviews)
No votes
Reviewer's quote

...The customer service is not good at all and the turn around time is worse!..

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...Very happy with the service provided..

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Price Affordability
2.2 (176 reviews)
No votes
Reviewer's quote

...So impressive and for an amazing price. I would really highly recommend the Portland shop and Lew the manager..

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...vendor for my insurance, I went to their impressive facility, they reviewed the estimate and confirmed that they could repair the car within the quoted price and that repairs should take 3-4 weeks on the outside. On roughly July 3rd, an appointment was made to deliver the car to them at 8 AM on August 20th (they were that back-logged) for the...

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MAACO and Caliber Collision Pros and Cons

Pros
  • Car before they touched it
  • Price
  • People seemed nice
  • That they scheduled the work quickly and kept you informed
  • Good service and staff
  • Final product
Cons
  • Terrible customer service
  • Poor quality work
  • Lied to about work that was supposed to be done but was not
  • Never again
  • Worst experience ever
  • Customer service and ethics

MAACO and Caliber Collision Most Positive Reviews

Top rated reviews
5

I believe the fellow who wrote the bad review was talking about a different shop,, I'm sure of that because the names...

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5

I've brought my vehicle here a few time because California drivers stink! They can't drive. Caliber has fixed my vehicl...

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5

Went for an estimate with some trepidations after reading some negative reviews about other Maaco locations. Tony the ma...

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5

Liz and Kristen were the ones who went above and beyond and made sure my experience was fantastic today at caliber...

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MAACO and Caliber Collision Most Critical Reviews

Lowest rated reviews
1

Maaco Clackamas, Oregon
Restored a 1990 Eagle Talon. After rebuilding and getting all mechanical fixed we decided to ge...

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1

They do not follow through with anything, do not return calls. They tell you your car is ready and when you arrive...

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1

Maaco Auto Painting & Bodywork of Everett, 9505 Evergreen Way is worst service, incompetent and worst customer serv...

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1

Upon drop off they say it will be ready in a week. Now suddenly 3 weeks? I can't even go get it to take it elsewhere...

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MAACO and Caliber Collision Latest Reviews

Recent published reviews
1.8

Maaco repainted my hood and did a bad job for the first time. I went back and showed them that there was dirt and...

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1.4

I went there 3/4 times for fix my car still playing game keep tell no time part not same his name is kriss manger at...

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2

Customer service is very poor no follow up phone calls lost paint code painted wrong color paint stuff that was not...

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1.6

I originally had a repair made by Herb's Paint and Body(a reputable and highly rated company) Herb's was sold to...

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MAACO and Caliber Collision Products and Services

Most reviewed product and services
  • Maaco Painting (167 reviews)
  • Maaco Car Painting (99 reviews)
  • Maaco Repair (64 reviews)
  • Caliber Collision Car Repair (54 reviews)
  • Caliber Collision Customer Care (13 reviews)
  • Caliber Collision Car Repair Estimate (5 reviews)