PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Calatlantic Homes and KB Home as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Calatlantic Homes
KB Home

Calatlantic Homes and KB Home Overview

Total reviews
132
24
Company responses
0
0
Issues resolved
1
0

Calatlantic Homes was first mentioned on PissedConsumer on Mar 18, 2016 and since then this brand received 132 reviews. It is 108 reviews more than KB Home received since Jun 14, 2008.

Calatlantic Homes and KB Home Consumer Ratings

Rank
296 out of 2991 in Construction and Repair category
185 out of 2991 in Construction and Repair category
Customer service
204 in category
195 in category
Staff
195 in category
182 in category
Product or Service Quality
226 in category
144 in category

According to consumer ratings and reviews, KB Home ranks 111 points higher in the Construction and Repair category than Calatlantic Homes. People gave Calatlantic Homes 1.4 stars for Customer service criterion in Construction and Repair category and it is 499 points higher than the worst rated brand in this category. At the same time, KB Home was rated 1.5 stars for Customer service criterion in this category and it is 508 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that KB Home has a higher rating than Calatlantic Homes. Regarding Product or Service Quality criterion, consumers gave Calatlantic Homes 1.4 stars and it is 68% greater than other in category. KB Home however was rated 2.1 stars and it is 80% greater than other in category.

Calatlantic Homes and KB Home Rating Details

Customer service
1.4 (85 reviews)
1.5 (14 reviews)
Reviewer's quote

...tried to call customer service,they are closed but left a message with them regarding the issue..

Ginevra

Cant get an reply to get an appointment for a representative to take care of an urgent matter. Its always we didn't get the email or the message request. Very frustrating.

Donna B
Staff
1.7 (83 reviews)
1.8 (13 reviews)
Reviewer's quote

I could write a book on everything that went wrong. If anyone knows about a class action lawsuit being filed I would love to find out more about how to participate.We are now at our 1 year warranty and the rep in my area is refusing to even look at our report ( Cal-Atlantic is now Lennar, of...

PissedConsumer1680929

I am being trying to get my refund back since June and all the staff here in San Antonio are being told me that its gonna take 4 weeks to get my refund back but is been almost 3 month and no answer and I still waiting for my deposit..

Mylene
Product or Service Quality
1.4 (81 reviews)
2.1 (14 reviews)
Reviewer's quote

They used a product for our bathroom vanities that cannot be cleaned with any bathroom products. Because I did not know that, the finish on my vanities has been ruined. Calatlantic basically said "tough luck" and that even if the vanity was refinished, there was only a 50% chance that the finish...

Patricia M

We purchased a home and closed on July 30, 2018. It is October 10th, 2018 and our oven has never worked and still has not been repaired or replaced. The sense of urgency among the supervisors I have dealt with at KB is unacceptable at this point as they continue to point fingers at the manufacturer...

Matthew B

Calatlantic Homes and KB Home Pros and Cons

Pros
  • Home designs and layouts
  • Designs
  • Office real estate person
  • Starbucks looked good
Cons
  • Customer service
  • Lack of communication
  • Worse quality control
  • Ugly service

Calatlantic Homes and KB Home Most Positive Reviews

Top rated reviews
4.9

Purchased a new home from CalAtlantic Homes in Brea, California and love it! Had a great experience with the sales...

3.3

I am being trying to get my refund back since June and all the staff here in San Antonio are being told me that its...

Calatlantic Homes and KB Home Most Critical Reviews

Lowest rated reviews
1

I bought a town home less than a year ago at Cobblestone Pembroke Pines, fl. Under the warranty whirlpool had to...

1

I have signed a Contract on August 21, 2015 with KB Home to buy a house that was supposed to be constructed in their new...

Calatlantic Homes and KB Home Latest Reviews

Recent published reviews

The sales girl lied and said the large parcel to the east of us was designated "open space" like some other areas in...

Read all 132 reviews

Water is leaking from roof into my bathroom.

Read all 24 reviews

Calatlantic Homes and KB Home Products and Services

Most reviewed product and services
  • Calatlantic Homes House Construction (68 reviews)
  • Calatlantic Homes Customer Care (15 reviews)
  • Calatlantic Homes Home Buying (9 reviews)
  • Kb Home House Construction (5 reviews)
  • Kb Home Customer Care (5 reviews)