PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Calatlantic Homes and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Calatlantic Homes
Dr Horton

Calatlantic Homes and Dr Horton Overview

Total reviews
132
553
Company responses
0
0
Issues resolved
1
2

Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 553 reviews. It is 421 reviews more than Calatlantic Homes received since Mar 18, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Calatlantic Homes customer support team than with Dr Horton customer service.

Calatlantic Homes and Dr Horton Consumer Ratings

Rank
296 out of 2985 in Construction and Repair category
298 out of 2985 in Construction and Repair category
Customer service
204 in category
213 in category
Staff
195 in category
215 in category
Product or Service Quality
226 in category
246 in category

According to consumer ratings and reviews, Calatlantic Homes ranks 2 points higher in the Construction and Repair category than Dr Horton. People gave Calatlantic Homes 1.4 stars for Customer service criterion in Construction and Repair category and it is 499 points higher than the worst rated brand in this category. At the same time, Dr Horton was rated 1.4 stars for Customer service criterion in this category and it is 490 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Calatlantic Homes has a higher rating than Dr Horton. Regarding Product or Service Quality criterion, consumers gave Calatlantic Homes 1.4 stars and it is 68% greater than other in category. Dr Horton however was rated 1.3 stars and it is 65% greater than other in category.

Calatlantic Homes and Dr Horton Rating Details

Customer service
1.4 (85 reviews)
1.4 (203 reviews)
Reviewer's quote

...tried to call customer service,they are closed but left a message with them regarding the issue..

Ginevra

Our DR Horton experience started off good but once we saw the home for the first time, everything changed. They made promises to resolve issues again and again but once we signed the paperwork, it was thrown in ur face from one of their warranty specialist that since we closed, there was nothing we...

Jon o
Staff
1.7 (83 reviews)
1.5 (172 reviews)
Reviewer's quote

I could write a book on everything that went wrong. If anyone knows about a class action lawsuit being filed I would love to find out more about how to participate.We are now at our 1 year warranty and the rep in my area is refusing to even look at our report ( Cal-Atlantic is now Lennar, of...

PissedConsumer1680929

...One of the staff talked too much. He seemed to answer me at all and cut me off on my questions. I honestly don't recommend anyone to buy those Dr Horton homes at all..

Tuan
Product or Service Quality
1.4 (81 reviews)
1.3 (189 reviews)
Reviewer's quote

They used a product for our bathroom vanities that cannot be cleaned with any bathroom products. Because I did not know that, the finish on my vanities has been ruined. Calatlantic basically said "tough luck" and that even if the vanity was refinished, there was only a 50% chance that the finish...

Patricia M

...They blamed it on the cleaning products I used. I’ve cleaned floor all my life with store products and never had a problem. I have photos of before and after and the same spots are there...

Theresa B

Calatlantic Homes and Dr Horton Pros and Cons

Pros
  • Home designs and layouts
  • Designs
  • Office real estate person
  • Floorplan
  • Price
  • Good location
Cons
  • Customer service
  • Lack of communication
  • Worse quality control
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors

Calatlantic Homes and Dr Horton Most Positive Reviews

Top rated reviews
4.9

Purchased a new home from CalAtlantic Homes in Brea, California and love it! Had a great experience with the sales...

5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

Calatlantic Homes and Dr Horton Most Critical Reviews

Lowest rated reviews
1

I bought a town home less than a year ago at Cobblestone Pembroke Pines, fl. Under the warranty whirlpool had to...

1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

Calatlantic Homes and Dr Horton Latest Reviews

Recent published reviews

The sales girl lied and said the large parcel to the east of us was designated "open space" like some other areas in...

Read all 132 reviews
1.6

warranty 1st guy came made appointment no show called said sent in not in computer will get back with me .....he...

Read all 553 reviews

Calatlantic Homes and Dr Horton Products and Services

Most reviewed product and services
  • Calatlantic Homes House Construction (68 reviews)
  • Calatlantic Homes Customer Care (15 reviews)
  • Calatlantic Homes Home Buying (9 reviews)
  • Dr Horton House Construction (170 reviews)
  • Dr Horton Warranty (51 reviews)
  • Dr Horton Customer Care (44 reviews)