PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CafePress and Zazzle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CafePress

CafePress

1.6
Zazzle

Zazzle

Has verified representatives
2.6
CafePress
Zazzle

CafePress and Zazzle Overview

Total reviews
36
283
Company responses
0
190
Issues resolved
2
6

Zazzle was first mentioned on PissedConsumer on May 8, 2010 and since then this brand received 283 reviews. It is 247 reviews more than CafePress received since Mar 9, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with CafePress customer support team than with Zazzle customer service.

CafePress and Zazzle Consumer Ratings

Rank
558 out of 4571 in E-commerce category
30 out of 471 in Auctions and Marketplaces category
Customer service
260 in category
91 in category
Product or Service Quality
336 in category
71 in category
Advertised vs Delivered
358 in category
70 in category

CafePress and Zazzle Rating Details

Customer service
1.5 (16 reviews)
1.2 (122 reviews)
Reviewer's quote

We called to request an exchange, but my comment to that customer service rep was that I hope whatever the replacement was that gets sent out looks nothing like the one originally received. Received the exchange today and looks exactly as horrible as the first one. It is an absolute joke and looks...

Lori K

I made an order last week for some custom bingo cards for a work event. One of the spots on the card said, "ever been to Disneyland." I received an email two days later saying that my cards could not be made because it violated their copyright agreement. Ok, it's frustrating that I was not notified...

ta m
Product or Service Quality
1.7 (15 reviews)
1.7 (97 reviews)
Reviewer's quote

10+ years ago i started putting my designs on CafePress. apparently my designs generated over $1000 in sales for them. i recall getting one (possibly 2) checks from CafePress (about $25 per). since that time major life events kept me from returning to their site. a few months back i was notified...

PissedConsumer1712434

...Their customer service was awful and no one would listen. Some of them hung up on me, and eventually my emails went unanswered. I had signed up originally for their subscription deal (spending $9...

Meghan H
Advertised vs Delivered
1.1 (14 reviews)
1.4 (100 reviews)
Reviewer's quote

My packages weren't delivered. Placed the order on May 10. I tracked it, it said it was delivered May 13...

PissedConsumer1049849

We ordered a Tshirt and it was supposed to be delivered 7-9 days after. We still had 5 days until the event. 2 days before the event we found they had shipped to UPS, then UPS handled it for about 4 days and then passed it to USPS and it won't be delivered for 1-3 days...

Juanmiguel

CafePress and Zazzle Pros and Cons

Pros
  • Ease of ordering
  • Customer service
  • Unique items
  • Easy to use website
  • Product selection
  • Quality
Cons
  • Customer service
  • Lack of customer service
  • Product quality
  • Customer service
  • Difficult to contact directly
  • Slow refund

CafePress and Zazzle Most Positive Reviews

Top rated reviews
3.7

I ordered a necklace from CafePress, it was terrible quality, so I called to get a return process started. The lady was...

5

I just received my order from Zazzle.co.uk. A bit late ? Maybe, about 2 weeks delayed. Dissatisfied ? *** no, man!
Why a...

CafePress and Zazzle Most Critical Reviews

Lowest rated reviews
1

I order a so called License Plate holder for $20. It look like it made out of thin sheet metel. Then this company had...

1

This company is a joke! I don't even know how they are still in business. Terrible customer service (if any at all). I p...

CafePress and Zazzle Latest Reviews

Recent published reviews
1

10+ years ago i started putting my designs on CafePress. apparently my designs generated over $1000 in sales for them....

Read all 36 reviews

Trying ask bout my order Asking whystuff is ,, Why customer service nobody picks up THE phone !…

Read all 283 reviews

CafePress and Zazzle Products and Services

Most reviewed product and services
  • Cafepress Customer Care (4 reviews)
  • Cafepress Shipping Service (4 reviews)
  • Cafepress Pajamas (2 reviews)
  • Zazzle Shipping Service (60 reviews)
  • Zazzle Customer Care (18 reviews)
  • Zazzle Black Membership (10 reviews)