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CafePress

E-commerce
  • 1 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $573 CLAIMED LOSSES
  • $64 AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Turnaround Time
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer service 2
  • Unique items 1
  • Ease of using web site 1
  • Ease of ordering 1
  • Check out through paypal 1

Customers don't like

  • Customer service3
  • Product quality2
  • Lack of customer service2
  • Smell1
  • Payment service1
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Zazzle

E-commerce
Has verified representatives
  • 4 ISSUES RESOLVED
  • 155 COMPANY RESPONSES
  • 242 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $205 AVERAGE LOSS
3.0
Customer service
Discounts and Special Offers
Turnaround Time
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Easy to use website 4
  • Quality 3
  • Product 3
  • Quick delivery 2
  • Product selection 2

Customers don't like

  • Customer service25
  • Difficult to contact directly7
  • Turnaround time2
  • Slow refund2
  • Shipping sucks2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1363774

No comparison.I ordered a rug from cafe press that I was not satisfied with.

They told me to keep it and refunded 100% of my money.

That's customer service.Zazzle wouldn't even pay for return shipping on 4 pillows.