PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CafePress and Ooshirts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CafePress
Ooshirts

CafePress and Ooshirts Overview

Total reviews 41 575
Company responses 0 69
Issues resolved 2 4

CafePress and Ooshirts Consumer Ratings

Rank
633 out of 3141 in E-commerce category
507 out of 2133 in Footwear and Clothing category
Customer service
308 in category
482 in category
Product or Service Quality
379 in category
373 in category
Advertised vs Delivered
386 in category
418 in category
Exchange, Refund and Cancellation Policy
302 in category
395 in category

CafePress and Ooshirts Rating Details

Customer service
1.4 (18 reviews)
1.1 (238 reviews)
Reviewer's quote

We called to request an exchange, but my comment to that customer service rep was that I hope whatever the replacement was that gets sent out looks nothing like the one originally received. Received the exchange today and looks exactly as horrible as the first one. It is an absolute joke and looks...

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...I'm sure my $50 order will not impact their revenue, but if a dozen others opt for a different provider, maybe they could learn something about customer service. Personally I've spent 30+ years in Customer Service and CS Leadership. This was very poor customer service...

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Product or Service Quality
1.6 (17 reviews)
1.7 (197 reviews)
Reviewer's quote

Placed an order and there legal department cancelled, i called customer service tgey wouldnt let me talj to anyone, i posted a complaint then i received a response saying i would receive free shipping and a huge discount, the rep said those emails arent legit and wouldnt honor the coupon, horrible...

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Etc!) Not only that but they were 2 MONTHS LATE!!! When I contacted customer service they said "this is the industry standard" BULL! I've had this design printed by other people before (and OOshirts too, which came out great the first time!) They are so up and down and unreliable, some stuff comes...

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Advertised vs Delivered
1.1 (15 reviews)
1.3 (174 reviews)
Reviewer's quote

My packages weren't delivered. Placed the order on May 10. I tracked it, it said it was delivered May 13...

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...I placed an order 8/30 even called to make sure the order would be complete and delivered by 8/8 for a family reunion on Saturday 12pm. I gave you all of this information paid the extra money for shipping and rushed. I called 5 times from 8/30 to 8/5 and was told yes we are on schedule no problems...

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Exchange, Refund and Cancellation Policy
1.4 (15 reviews)
1.2 (204 reviews)
Reviewer's quote

...I want a refund..

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...It would have been nice to know it wasn't going to meet my deadline about 2 weeks ago so I could find someone else! Now Im struggling to find someone else to do the shirts in time! Now I can't get a response about a refund after 3 emails! Never again will I deal with this company!..

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CafePress and Ooshirts Pros and Cons

Pros
  • Ease of ordering
  • Customer service
  • Unique items
  • Website
  • Price
  • Design abilties
Cons
  • Customer service
  • Lack of customer service
  • Getting scammed - ripped off
  • Customer service
  • Lack of response
  • Lack of customer service

CafePress and Ooshirts Most Positive Reviews

Top rated reviews
4

I ordered a necklace from CafePress, it was terrible quality, so I called to get a return process started. The lady was...

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5

I can't say enough about ooShirts. They were quick and very good. I see some people had problems with them but I certa...

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3.6

I placed an order online with CafePress. I never order items that are out of stock, because I have had bad experiences w...

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5

Shirst are too small need to return for bigger sizes 3x

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CafePress and Ooshirts Most Critical Reviews

Lowest rated reviews
1

I order a so called License Plate holder for $20. It look like it made out of thin sheet metel. Then this company had...

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1

When attempting to correct an issue with DAMAGED MERCHANDISE (SHIRTS HAD HOLES IN THEM) I was refused a replacement...

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1

Foolishly I bought like 4 pajama sets. Every single one of them was ruined. The print melted right off on the cold...

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1

I can't explain how horrible the service is!! How is this company still open. I made up a t-shirt to do something nice...

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CafePress and Ooshirts Latest Reviews

Recent published reviews
No votes

As per above information listed

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1.7

I found their site via internet search. I liked the tool, shirt was for my son turning 21. Plenty of time for normal pro...

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1

About two months ago I made an order and it never came, also there is no one to talk to about my problem. I want a...

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1.2

WORST and deceiving retailer I have experienced in years. Son ordered three custom shirts. Did not arrive or printed in...

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CafePress and Ooshirts Products and Services

Most reviewed product and services
  • Cafepress Shipping Service (5 reviews)
  • Cafepress Necklace (2 reviews)
  • Cafepress Carpet (2 reviews)
  • Ooshirts Shirt (162 reviews)
  • Ooshirts T-shirt (94 reviews)
  • Ooshirts Shipping Service (73 reviews)