PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Caesars Entertainment and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Caesars Entertainment
Directv

Caesars Entertainment and Directv Overview

Total reviews
66
13138
Company responses
0
0
Issues resolved
2
41

Caesars Entertainment and Directv Consumer Ratings

Rank
91 out of 655 in Entertainment category
222 out of 1424 in Telecommunications category
Customer service
57 in category
177 in category
Price Affordability
95 in category
281 in category
Value for money
67 in category
184 in category
Diversity of Products or Services
93 in category
131 in category

Caesars Entertainment and Directv Rating Details

Customer service
1.8 (30 reviews)
1.4 (4217 reviews)
Reviewer's quote

...Customer Service dest is very rude. Tone and manner when talking to customers is very bad . I had a 5 day stay I was blocked out of my room twice...

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...So I asked customer service what day do I call to end service she instructed me of the day to call. ( Direct TV bills a month in advance). So I called the day they suggested and paid my bill asked if this my final bills ( answered yes) ( check recorded records) answered we bill in advance...

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Price Affordability
1.9 (26 reviews)
1.6 (3637 reviews)
Reviewer's quote

... fees for everything), they think that comp nights fix everything, they do not, they need to fix their issues or watch the investors flock away as their share price drops as the customers stay away, in droves as we noticed ourselves. If you have had a bad experience, feel free to email the CEO at the email address listed above....

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...Had fairly good service except for a few issues the price just kept going up. Looked around and changed to the other guy..

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Value for money
1.8 (26 reviews)
1.6 (3308 reviews)
Reviewer's quote

I arrived for stay on Saturday February 15th around 11:15pm and checked out February 17th around 10am. Played in the casino the whole time. I understand asking for ID and the whole concept but this what happens to me went waaayyyyyy overboard. I couldn’t sit at a machine or table for more than 5...

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...i want my money back,why should i pay for tv i cant watch and the repair guys said theres nothing they can do about it its a software problem they told me and theres nothing they can do about it,who ever reads this dont get direct tv they are a rip off..

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Diversity of Products or Services
2 (25 reviews)
2 (3820 reviews)
Reviewer's quote

Charged a resort fee even tho there was no service of the rooms for COVID issue.

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Need to change products but need a number is not a 1-800 number as won't work from where I am during pandemic. Nothing on website was any help, no chat available. When contract up likely will not stay with them if this is an indication of their customer service..

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Caesars Entertainment and Directv Pros and Cons

Pros
  • Should go to bonuses on higher bets more often
  • Nice rooms nice employees
  • Most locations have nice rooms
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Respond time
  • Poor service
  • Racist and rude emplyees
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Caesars Entertainment and Directv Most Positive Reviews

Top rated reviews
5

An issue with the amount of coins on a bonus round,has been resolved.

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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4.8

I a Diamond player which I got in about 4 months. I change my place to play to horseshoe. I don't get no free play. I...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Caesars Entertainment and Directv Most Critical Reviews

Lowest rated reviews
1

I went to Harrahs casino in Philly, really chester pa. The bartender named glenn, fat guy white guy with black glasses...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Well old vegas is officially dead...no more free comp drinks! Well Im a local and I will not spend another dollar in a...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Caesars Entertainment and Directv Latest Reviews

Recent published reviews
No votes

No answer. I need to change flight information.

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1

Seriously.... for over two years I have been trying to address a bogus billing that was the result of account hacking....

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1

Charged a resort fee even tho there was no service of the rooms for COVID issue.

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No votes

I ended my relationship with Directv last week. I was told that the company would send me a return label before July 3,...

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Caesars Entertainment and Directv Products and Services

Most reviewed product and services
  • Caesars Entertainment Customer Care (18 reviews)
  • Caesars Entertainment Security Guard (2 reviews)
  • Caesars Entertainment Britney Spears Concert Ticket (1 review)
  • Directv Tv Service (2724 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1233 reviews)