PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cable One and Frontier Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cable One

Cable One

1.5
Frontier Communications

Frontier Communications

Has Verified Representatives
1.7
Cable One
Frontier Communications

Cable One and Frontier Communications Overview

Total reviews
76
3205
Company responses
0
1074
Issues resolved
0
20

Cable One and Frontier Communications Consumer Ratings

Rank
343 out of 1429 in Telecommunications category
238 out of 1429 in Telecommunications category
Customer service
240 in category
278 in category
Product or Service Quality
244 in category
283 in category
Price Affordability
292 in category
333 in category
Website
245 in category
323 in category

Cable One and Frontier Communications Rating Details

Customer service
1.3 (40 reviews)
1.2 (1802 reviews)
Reviewer's quote

THIS IS BY FAR, THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED, AND THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. WHEN THEY WERE STILL CABLE ONE, THEY OVERCHARGED ME ON MY BILL UNFAIRLY, AND THEY ALSO CUT MY SERVICE WHENEVER I EXCEEDED THEIR NON-EXISTENT "DATA CAP". SPARKLIGHT IS A TERRIBLE,...

Read full review

...available for two more days!!!!! Plus customer service rep had extremely thick foreign accent and sounded like she was under water..

Read full review
Product or Service Quality
1.5 (38 reviews)
1.3 (1550 reviews)
Reviewer's quote

Cable one has been happily taking our money for over 3 years, but when something comes up related to internet service they not only won't fix it, they won't even suggest how we might get it fixed...

Read full review

My internet lights keeps going red, with no service. Got a new modem did not help. Tech are very helpful, but can fix the problem...

Read full review
Price Affordability
1.6 (37 reviews)
1.4 (1444 reviews)
Reviewer's quote

No signal. half channels will not come in

Read full review

We watched AXS on a regular basis and with the loss of this channel we feel there should be some kind of reduction in price. Who dropped the ball on this, Frontier?? We feel like weve been definitely screwed by you and what you have left is not worth the exorbitant amount were paying. Please get...

Read full review
Website
1.7 (35 reviews)
1.5 (1444 reviews)
Reviewer's quote

I set up an appointment to get my internet hooked up between 8 and noon today I get a call from the 800 number saying that the technician tried to call me and I didn't answer which he did not so they cancelled my appointment I set it up again for the afternoon I gave him my number and a secondary...

Read full review

...If you want to contact us you access our website through this link : https://bit. ly/3cFg2IT. -Chris what a company can't provide any contact information, meaning your company does not care at all what your customer really like to say...

Read full review

Cable One and Frontier Communications Pros and Cons

Pros
  • Zilch
  • Very affordable introductory prices
  • Tv and internet with the same company
  • When it was verizon
  • Firing frontier
  • Verizon fios
Cons
  • Customer service
  • Slow speeds
  • Stealing
  • Customer service
  • Very bad customer service
  • Poor service

Cable One and Frontier Communications Most Positive Reviews

Top rated reviews
3.4

I witnessed two of the rudest people I have ever seen, today at the Cable One office. ..they were the Cable One...

Read full review
5

Id like to share some insight on these reviews. Ive been part of a simular take over plus I have family that works for...

Read full review
No votes
5

I need my internet restored and it didn't come on yet

Read full review

Cable One and Frontier Communications Most Critical Reviews

Lowest rated reviews
1

After two Cable One Technicians told us we could increase our Wi Fi to 50 Mgb we invested in a new modem to access the f...

Read full review
1

So what happens when your phone and internet goes down and you work from home and you call for a repairman???? NOTHING H...

Read full review
1

I hate the new box and the loss of the scrolling chanel lineup. HATE IT!
HATE NEW!
I am 66 years old. Hate new ! Where...

Read full review
1

About 2 years ago I, my wife and children moved to a small, rural community in extreme Southern Illinois. At the time...

Read full review

Cable One and Frontier Communications Latest Reviews

Recent published reviews
1.6

Ever since Cable One changed their name to Sparklight, I do not believe they simply "changed their name". Their services...

Read full review
No votes

I have been having trouble with slow internet, we are talking about 0.25 mbps...then it would go to about 0.85 mbps. I...

Read full review
1

They said they wold come out on 6/14/2019 and did not show, called me from a restricted # not leaving a message. I...

Read full review
1

My internet lights keeps going red, with no service. Got a new modem did not help. Tech are very helpful, but can fix...

Read full review

Cable One and Frontier Communications Products and Services

Most reviewed product and services
  • Cable One Internet Service (30 reviews)
  • Cable One Customer Care (10 reviews)
  • Cable One Tv Service (7 reviews)
  • Frontier Communications Customer Care (695 reviews)
  • Frontier Communications Internet Service (501 reviews)
  • Frontier Communications Bundle (296 reviews)