PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cable One and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cable One
Directv

Cable One and Directv Overview

Total reviews 76 13226
Company responses 0 0
Issues resolved 0 41

Cable One and Directv Consumer Ratings

Rank
350 out of 1438 in Telecommunications category
243 out of 1438 in Telecommunications category
Customer service
249 in category
191 in category
Product or Service Quality
251 in category
160 in category
Price Affordability
299 in category
296 in category
Website
256 in category
190 in category

Cable One and Directv Rating Details

Customer service
1.3 (40 reviews)
1.4 (4252 reviews)
Reviewer's quote

THIS IS BY FAR, THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED, AND THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. WHEN THEY WERE STILL CABLE ONE, THEY OVERCHARGED ME ON MY BILL UNFAIRLY, AND THEY ALSO CUT MY SERVICE WHENEVER I EXCEEDED THEIR NON-EXISTENT "DATA CAP". SPARKLIGHT IS A TERRIBLE,...

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...stay with Dish they have great customer service..

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Product or Service Quality
1.5 (38 reviews)
1.8 (3894 reviews)
Reviewer's quote

Cable one has been happily taking our money for over 3 years, but when something comes up related to internet service they not only won't fix it, they won't even suggest how we might get it fixed...

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...The recording asked me if I wanted to be transferred to have my service reconnected and I said yes. The gentleman pick up and said the bill have not been paid. I paid a total of $226...

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Price Affordability
1.6 (37 reviews)
1.6 (3672 reviews)
Reviewer's quote

No signal. half channels will not come in

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...not being able to view any local channels for OVER 2 WEEKS! I have been considering discontinuing my Directv service for some time now due to the ridiculous price increases and with all the options available now, this HORRIBLE SERVICE may be the last straw. I have been a long time customer and it is SHAMEFUL how you treat long time customers! Sincerely, Lawton...

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Website
1.7 (35 reviews)
1.9 (3655 reviews)
Reviewer's quote

I set up an appointment to get my internet hooked up between 8 and noon today I get a call from the 800 number saying that the technician tried to call me and I didn't answer which he did not so they cancelled my appointment I set it up again for the afternoon I gave him my number and a secondary...

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most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste anymore of it f off to direct tv the worst Id rather stab myself in the eye with a pencil then to try to use the website to resolve anything..

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Cable One and Directv Pros and Cons

Pros
  • Zilch
  • Very affordable introductory prices
  • Tv and internet with the same company
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Customer service
  • Slow speeds
  • Stealing
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Cable One and Directv Most Positive Reviews

Top rated reviews
3.4

I witnessed two of the rudest people I have ever seen, today at the Cable One office. ..they were the Cable One...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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No votes
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Cable One and Directv Most Critical Reviews

Lowest rated reviews
1

After two Cable One Technicians told us we could increase our Wi Fi to 50 Mgb we invested in a new modem to access the f...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I hate the new box and the loss of the scrolling chanel lineup. HATE IT!
HATE NEW!
I am 66 years old. Hate new ! Where...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Cable One and Directv Latest Reviews

Recent published reviews
1.6

Ever since Cable One changed their name to Sparklight, I do not believe they simply "changed their name". Their services...

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1

Ive been trying to get my direct tv hooked up in my house since September 18th that was the first day they came ,, then...

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1

They said they wold come out on 6/14/2019 and did not show, called me from a restricted # not leaving a message. I...

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1

Main office is in Argentina not a USA company for taxes. Every month for seven years over billed and shell game of...

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Cable One and Directv Products and Services

Most reviewed product and services
  • Cable One Internet Service (30 reviews)
  • Cable One Customer Care (10 reviews)
  • Cable One Tv Service (7 reviews)
  • Directv Tv Service (2728 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1237 reviews)