PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cable One and Centurylink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cable One
Centurylink

Cable One and Centurylink Overview

Total reviews 77 3352
Company responses 0 0
Issues resolved 0 10

Cable One and Centurylink Consumer Ratings

Rank
362 out of 1460 in Telecommunications category
350 out of 1460 in Telecommunications category
Customer service
259 in category
284 in category
Product or Service Quality
264 in category
232 in category
Price Affordability
318 in category
320 in category
Website
257 in category
279 in category

Cable One and Centurylink Rating Details

Customer service
1.3 (40 reviews)
1.2 (1398 reviews)
Reviewer's quote

THIS IS BY FAR, THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED, AND THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. WHEN THEY WERE STILL CABLE ONE, THEY OVERCHARGED ME ON MY BILL UNFAIRLY, AND THEY ALSO CUT MY SERVICE WHENEVER I EXCEEDED THEIR NON-EXISTENT "DATA CAP". SPARKLIGHT IS A TERRIBLE,...

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...I would appreciate a call 1-85*-***-**** MARCI WINN NO CUSTOMER SERVICE AT ALL!!!! Thanks foe nothing!..

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Product or Service Quality
1.5 (38 reviews)
1.5 (1236 reviews)
Reviewer's quote

Cable one has been happily taking our money for over 3 years, but when something comes up related to internet service they not only won't fix it, they won't even suggest how we might get it fixed...

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...We started this service in August or September this year. ( It is now end of Nov. ) We have had problems streaming tv ever since...

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Price Affordability
1.6 (37 reviews)
1.6 (1161 reviews)
Reviewer's quote

No signal. half channels will not come in

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With the price of cashier check and money orders going up who can afford them. They either take our payment online or I will cancel my internet service and I dare them try to collect from us. They will be speaking with our attorney on this matter Its not our fault that they wait until the middle of...

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Website
1.7 (35 reviews)
1.7 (1169 reviews)
Reviewer's quote

I set up an appointment to get my internet hooked up between 8 and noon today I get a call from the 800 number saying that the technician tried to call me and I didn't answer which he did not so they cancelled my appointment I set it up again for the afternoon I gave him my number and a secondary...

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...Entering my account information on the website is met with "This website is experiencing technical difficulties". Opening a chat window is next to impossible. It seems that if I have any filters activated on my browser negates "chat"...

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Cable One and Centurylink Pros and Cons

Pros
  • Zilch
  • Very affordable introductory prices
  • Tv and internet with the same company
  • When it worked
  • Quality of internet
  • Service online payment ability
Cons
  • Customer service
  • Slow speeds
  • Stealing
  • Customer service
  • Lack of cooperation
  • Difficult problem resolution

Cable One and Centurylink Most Positive Reviews

Top rated reviews
3.4

I witnessed two of the rudest people I have ever seen, today at the Cable One office. ..they were the Cable One...

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5

Best internet service in Colorado Springs. 1000megs per second.

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No votes
5

I have been dealing with Century Link for the past two years. After two years of many headaches, unacceptable service...

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Cable One and Centurylink Most Critical Reviews

Lowest rated reviews
1

After two Cable One Technicians told us we could increase our Wi Fi to 50 Mgb we invested in a new modem to access the f...

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1

My father passed away last month, when I went to cancel this TV, Internet and change his Phone options, they Told me...

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1

I hate the new box and the loss of the scrolling chanel lineup. HATE IT!
HATE NEW!
I am 66 years old. Hate new ! Where...

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1

I called Centurylink last month and complained about a $5 increase in bill (discount removed) and that no matter what th...

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Cable One and Centurylink Latest Reviews

Recent published reviews
2

I have a past due of 77$ my current bill is due November 6th (400) I had a water pipe burst and was unable to pay the...

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1

Internet down for 9 days, 9 DAYS!!!!!
Century Link does not work overtime to repair outages!
IDIOTS

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1.6

Ever since Cable One changed their name to Sparklight, I do not believe they simply "changed their name". Their services...

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1.4

All I am trying to do is pay my auto pay because my credit card was stolen. I cannot get an ACTUAL HUMAN &;;;;;;;;;;...

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Cable One and Centurylink Products and Services

Most reviewed product and services
  • Cable One Internet Service (30 reviews)
  • Cable One Tv Service (7 reviews)
  • Cable One Cable Tv Service (2 reviews)
  • Centurylink Internet Service (979 reviews)
  • Centurylink Bundle (226 reviews)
  • Centurylink Phone Service (176 reviews)