PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rural King and Cabelas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rural King
Cabelas

Rural King and Cabelas Overview

Total reviews
786
460
Company responses
0
0
Issues resolved
2
2

Rural King and Cabelas Consumer Ratings

Rank
59 out of 332 in Supermarkets and Malls category
21 out of 174 in Hunting, Fishing and Camping category
Customer service
53 in category
19 in category
Website
42 in category
16 in category
Product or Service Quality
45 in category
17 in category
Exchange, Refund and Cancellation Policy
46 in category
8 in category

Rural King and Cabelas Rating Details

Customer service
1.6 (289 reviews)
1.3 (198 reviews)
Reviewer's quote

I asked to speak to the supervisor about the delay, match price, and poor all around customer service and she said they would call me. After 7 hours no supervisor had called so I started looking for alternative methods to escalate. I first called the corp office phone number and it rang for at...

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...I wanted to have their price match guarantee so I went to customer service desk. They were polite and told me they could not help but gave me a number to call. I called that number and the recording started "you may be on hold longer than 5 minutes"...

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Website
2.4 (266 reviews)
2.3 (151 reviews)
Reviewer's quote

...Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart...

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...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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Product or Service Quality
2.3 (254 reviews)
2.1 (139 reviews)
Reviewer's quote

...Horrible customer service and terrible communication amongst staff. WOULD HAVE NEVER MADE A PURCHASE IF I KNEW THE COMPANY WAS LIKE THIS!!! The warranty was more like a death trap!!!..

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...I called customer service and one was shipping and my card was hit again, nothing shipped and the pre autheration fell off again. They have no honor. go elsewhere Update, they now tell me the warehouse has negative 46 units of the same model however they still selling the same model at $600 +...

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Exchange, Refund and Cancellation Policy
2.2 (253 reviews)
2.1 (134 reviews)
Reviewer's quote

... had to deal with I buy my boots wolverines and my jeans Ariat M4 white stitching well I got to talking and grab a pair of M5 Ariat I took them back over to exchange and she embarrassed me in front of a dozen people and said we don’t do returns and walked out but also she told the assistant night manager not to exchange them either she has done this stupid crap to me at least 3 other times and I’...

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Finally, I get an e-mail saying my refund has been processed, say what? I never asked for a refund. The e-mail goes on to say that even though the item was listed as in stock, it was not, and the item is no longer available, gee thanks, waited 4 weeks, and I need the stove ASAP (which is why I...

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Rural King and Cabelas Pros and Cons

Pros
  • Most employees
  • Undecided
  • Product selection
  • Atmosphere
  • Most associates have good attitudes
  • Store
Cons
  • Very rude
  • How they handle complaints
  • Fail to deliver
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim

Rural King and Cabelas Most Positive Reviews

Top rated reviews
5

I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out...

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5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

No review, I just find it strange that anybody can make up anything and post it here. What makes it worse is that I have...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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Rural King and Cabelas Most Critical Reviews

Lowest rated reviews
1

Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I...

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1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Brought a toy for Christmas grift it was broken to it back they did not have anymore would only return half of the...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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Rural King and Cabelas Latest Reviews

Recent published reviews
No votes

I
I never got paid for a vendor form for which i brought in 6 rabbits for sale.the invoice is several months old. po NUMB...

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2

About 3 years ago my wife purchased for me a really nice pair of hunting boots. I loved the boots. Very warm,...

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No votes

I have been trying to contact rural king for months regarding my w2 taxes for 2019. My name is brandon hibbitts and i...

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No votes

A few years back, I purchased a pair of your best hiking boot that are made by Meindl. They fit great and I loved them f...

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Rural King and Cabelas Products and Services

Most reviewed product and services
  • Rural King Customer Care (112 reviews)
  • Rural King Manager (101 reviews)
  • Rural King Shipping Service (53 reviews)
  • Cabelas Customer Care (67 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (11 reviews)