PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Midwayusa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Midwayusa

Cabelas and Midwayusa Overview

Total reviews 470 138
Company responses 0 0
Issues resolved 2 0

Cabelas and Midwayusa Consumer Ratings

Rank
25 out of 181 in Hunting, Fishing and Camping category
17 out of 181 in Hunting, Fishing and Camping category
Customer service
19 in category
11 in category
Website
16 in category
5 in category
Product or Service Quality
14 in category
12 in category
Exchange, Refund and Cancellation Policy
7 in category
10 in category

Cabelas and Midwayusa Rating Details

Customer service
1.3 (205 reviews)
1.8 (66 reviews)
Reviewer's quote

...No one answers the phone in customer service. I called the on line store and they tried to contact the Reno store, they also had no luck. I was told to contact the GM by email at the store but guess what His email doesn't work...

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...They have obviously chosen to maximize profits at the expense of customer service, this will kick them in the *** in the end. Too many options to purchase from reputable suppliers which Midway use to be. 30 year customer saying good bye..

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Website
2.3 (156 reviews)
3 (48 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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...Also if you are digging around on their website looking for their address you wont find it. This is not an honest retailer in my opinion. I was not offered any resolution at all so Ill never order from them again...

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Product or Service Quality
2 (145 reviews)
2.3 (44 reviews)
Reviewer's quote

The customer service is top notch but they told me they dont make replacement latches for the cooler, so basically I now have a useless cooler that I paid a lot of money for. Not happy..

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...The problem I believe is terrible customer service feedback and communication. I definitely have the feeling they just dont care..

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Exchange, Refund and Cancellation Policy
2.1 (138 reviews)
1.9 (48 reviews)
Reviewer's quote

...I was forced to accept a refund and drive back empty handed, embarrassed and humiliated and will NOT shop Cabela's again..

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I returned two items I bought from them and on my account it says they were returned and that I was refunded on July 9th. However I've received NO refund and it's now July 14th. I spent over $690 dollars, I will never do business with them again, total scam..

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Cabelas and Midwayusa Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Store
  • Turn around of order
  • Keep helping the nra
  • Website design
Cons
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim
  • Poor customer service
  • How they treated me
  • Refusal to honor free shipping

Cabelas and Midwayusa Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

Ordered a pair of pants. They showed up super fast. Great service!

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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5

I have been a customer for over 20 Years. Never had a problem with my over 50 orders. Gun owners should be happy with a...

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Cabelas and Midwayusa Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Key product remain in the online catalog long after they have become unavailable. The company used to keep most items in...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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1

All of my other orders prior to this one were shipped within 24 hours, but low, and behold they took 3 days to ship this...

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Cabelas and Midwayusa Latest Reviews

Recent published reviews
No votes

Well, today was the first time since this all started that a business, Cabelas in Lacey Washington, told me I had to...

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No votes

My recent Order for a Midwest Industries M-Lok Handguard Gen 2 Yugo Krinkov AK-47 with Picatinny-Style Rail Top Cover Al...

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1

SadWent to Cabela's in Reno NV to purchase a Midland radio. Of course they didn't have the one I wanted in stock and i...

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1.8

Last year in early 2019 I ordered 2 boxes of Hornady 6.5 PRC ammo from Midwayusa. The website said in stock when I...

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Cabelas and Midwayusa Products and Services

Most reviewed product and services
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (12 reviews)
  • Cabelas Shipping Service (10 reviews)
  • Midwayusa Shipping Service (26 reviews)
  • Midwayusa Replacement (1 review)