PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Mountain and Cabelas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Mountain
Cabelas

Gander Mountain and Cabelas Overview

Total reviews
309
420
Company responses
0
0
Issues resolved
0
2

Cabelas was first mentioned on PissedConsumer on Dec 22, 2009 and since then this brand received 420 reviews. It is 111 reviews more than Gander Mountain received since Nov 24, 2009.

Gander Mountain and Cabelas Consumer Ratings

Rank
14 out of 173 in Hunting, Fishing and Camping category
17 out of 173 in Hunting, Fishing and Camping category
Customer service
14 in category
17 in category
Diversity of Products or Services
14 in category
13 in category
Product or Service Quality
11 in category
12 in category

According to consumer ratings and reviews, Gander Mountain ranks 3 points higher in the Hunting, Fishing and Camping category than Cabelas. People gave Gander Mountain 1.5 stars for Customer service criterion in Hunting, Fishing and Camping category and it is 15 points higher than the worst rated brand in this category. At the same time, Cabelas was rated 1.3 stars for Customer service criterion in this category and it is 12 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Cabelas has a higher rating than Gander Mountain. Regarding Product or Service Quality criterion, consumers gave Gander Mountain 2.2 stars and it is 62% greater than other in category. Cabelas however was rated 2.1 stars and it is 59% greater than other in category.

Gander Mountain and Cabelas Rating Details

Customer service
1.5 (123 reviews)
1.3 (180 reviews)
Reviewer's quote

Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

PissedConsumer1045716

...Apparently Cabela's has a customer service problem in firearms. I am a 30 plus year customer, or at least I was!..

Mathieu
Diversity of Products or Services
2.7 (95 reviews)
2.8 (111 reviews)
Reviewer's quote

...They stole from me where is my money? Products i returned? And they didnt give me a receipt for my transaction. My kids spent $326 on me for fathers day and gander mountain stole from me. If i do not get resolved by tomorrow i am taking legal actions againt them...

PissedConsumer872209

Ever since Cabela's merged with Bass pro their service and inventory sucks they have nothing in the store anymore and the employees know nothing about the products they have young men and women working in hunting and fishing that are clueless,plus there is no bargin cave..

James M
Product or Service Quality
2.2 (95 reviews)
2.1 (122 reviews)
Reviewer's quote

I bought an RV back in July and I am still waiting for parts and service. I have talked to several people over past several months and each time I been told the parts have not been ordered due to staff turnover. You have actually have had the unit for two months and not all the parts are in...

Kotaro

...I have never had such fast, amazing customer service in my life. I will be buying at Cabela's often!..

PissedConsumer1733942

Gander Mountain and Cabelas Pros and Cons

Pros
  • I guess you could say the store is cleaned
  • Clean
  • Product
  • Atmosphere
  • Most associates have good attitudes
  • Location
Cons
  • Customer service
  • Service
  • Poor response to complaint
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim

Gander Mountain and Cabelas Most Positive Reviews

Top rated reviews
5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

Gander Mountain and Cabelas Most Critical Reviews

Lowest rated reviews
1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

Gander Mountain and Cabelas Latest Reviews

Recent published reviews
1

Ordered pistol on Black Friday I've been lied to from everything down to being able to pick up purchase(which was paid...

Read all 309 reviews
2.2

I bought a new rifle advertised ON SALE. Upon store pickup, salesman was reluctant to let me inspect my rifle...

Read all 420 reviews

Gander Mountain and Cabelas Products and Services

Most reviewed product and services
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Cabelas Customer Care (66 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (11 reviews)