PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Mountain and Cabelas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Mountain
Cabelas

Gander Mountain and Cabelas Overview

Total reviews 311 465
Company responses 0 0
Issues resolved 0 2

Gander Mountain and Cabelas Consumer Ratings

Rank
21 out of 180 in Hunting, Fishing and Camping category
24 out of 180 in Hunting, Fishing and Camping category
Customer service
17 in category
21 in category
Product or Service Quality
14 in category
15 in category
Diversity of Products or Services
17 in category
16 in category
Price Affordability
23 in category
24 in category

Gander Mountain and Cabelas Rating Details

Customer service
1.5 (124 reviews)
1.3 (201 reviews)
Reviewer's quote

Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

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...I wanted to have their price match guarantee so I went to customer service desk. They were polite and told me they could not help but gave me a number to call. I called that number and the recording started "you may be on hold longer than 5 minutes"...

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Product or Service Quality
2.2 (96 reviews)
2 (143 reviews)
Reviewer's quote

...I against my better judgment did it half my order was received other half after more than a month is in limbo the product I wasnt is in a store thats a hour away from me..

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The customer service is top notch but they told me they dont make replacement latches for the cooler, so basically I now have a useless cooler that I paid a lot of money for. Not happy..

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Diversity of Products or Services
2.7 (96 reviews)
2.8 (129 reviews)
Reviewer's quote

...They stole from me where is my money? Products i returned? And they didnt give me a receipt for my transaction. My kids spent $326 on me for fathers day and gander mountain stole from me. If i do not get resolved by tomorrow i am taking legal actions againt them...

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Ever since Cabela's merged with Bass pro their service and inventory sucks they have nothing in the store anymore and the employees know nothing about the products they have young men and women working in hunting and fishing that are clueless,plus there is no bargin cave..

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Price Affordability
2.2 (89 reviews)
2.2 (125 reviews)
Reviewer's quote

...The items had a good price so to tell them to screw themselves and return them just costs me more money so I'm not sure what I'll do..

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...There still selling the same model at a much inflated price. All i get is there back ordered. I called customer service and one was shipping and my card was hit again, nothing shipped and the pre autheration fell off again...

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Gander Mountain and Cabelas Pros and Cons

Pros
  • I guess you could say the store is cleaned
  • Clean
  • Product
  • Atmosphere
  • Most associates have good attitudes
  • Store
Cons
  • Customer service
  • Poor response to complaint
  • Service
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim

Gander Mountain and Cabelas Most Positive Reviews

Top rated reviews
5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

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5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

My experience with Gander Mountain, both in-store and online in Montgomery, AL has been terrible. My first visit into...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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Gander Mountain and Cabelas Most Critical Reviews

Lowest rated reviews
1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

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1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Went to store on Quebec St. Ft Worth, TX. On a Friday. Wanted to order a gun found at another store and have shipped...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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Gander Mountain and Cabelas Latest Reviews

Recent published reviews
1

After vowing to never spend money again with the company I received gift cards from a previous debacle of a situation....

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1

In Texas a felon can buy and own black powder rifles and revolver replicas with NO FFL or 4473, as they are NOT consider...

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No votes

What kind of laws on gift cards what kind of company turns away people who gift cards to use at a later date It should n...

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1

Used Bass Outlet Credit Card CAPITAL ONE credit card to purchase used car. CAPITAL ONE is now charging me AS CASH...

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Gander Mountain and Cabelas Products and Services

Most reviewed product and services
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Cabelas Customer Care (67 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (12 reviews)