PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Gander Mountain as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Gander Mountain

Cabelas and Gander Mountain Overview

Total reviews
420
309
Company responses
0
0
Issues resolved
2
0

Cabelas was first mentioned on PissedConsumer on Dec 22, 2009 and since then this brand received 420 reviews. It is 111 reviews more than Gander Mountain received since Nov 24, 2009.

Cabelas and Gander Mountain Consumer Ratings

Rank
17 out of 173 in Hunting, Fishing and Camping category
14 out of 173 in Hunting, Fishing and Camping category
Customer service
17 in category
14 in category
Website
12 in category
11 in category
Staff
13 in category
11 in category

According to consumer ratings and reviews, Gander Mountain ranks 3 points higher in the Hunting, Fishing and Camping category than Cabelas. People gave Cabelas 1.3 stars for Customer service criterion in Hunting, Fishing and Camping category and it is 12 points higher than the worst rated brand in this category. At the same time, Gander Mountain was rated 1.5 stars for Customer service criterion in this category and it is 15 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Gander Mountain has a higher rating than Gander Mountain. Regarding Staff criterion, consumers gave Cabelas 1.7 stars and it is 55% greater than other in category. Gander Mountain however was rated 1.8 stars and it is 62% greater than other in category.

Cabelas and Gander Mountain Rating Details

Customer service
1.3 (180 reviews)
1.5 (123 reviews)
Reviewer's quote

...Apparently Cabela's has a customer service problem in firearms. I am a 30 plus year customer, or at least I was!..

Mathieu

Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

PissedConsumer1045716
Website
2.4 (136 reviews)
2.4 (88 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

PissedConsumer1718278

...Then I emailed you per your website – No response v. Then my last resort of tweeting on your public account. That is SAD..

Shunta
Staff
1.7 (124 reviews)
1.8 (77 reviews)
Reviewer's quote

...cabelas came to town they actually catered ti the outdoors men and women now its just a herbergers with kayaks out front!!! Pretty bad when when the sales staff sends us to walmart to search for hunting clothes i guess we will look for another store to spend our outdoor money at because i REFUSE to spend so much as 1 red cent in that joke of a store ever again it has been going down hill for years i hoped with the merge with bass pro maybe we could get back to a outdoor store but we see that isnt in the...

Darrold E

...I have talked to several people over past several months and each time I been told the parts have not been ordered due to staff turnover. You have actually have had the unit for two months and not all the parts are in. This has been going on for 6 months..

Kotaro

Cabelas and Gander Mountain Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Location
  • I guess you could say the store is cleaned
  • Clean
  • Product
Cons
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim
  • Customer service
  • Service
  • Poor response to complaint

Cabelas and Gander Mountain Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

Cabelas and Gander Mountain Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

Cabelas and Gander Mountain Latest Reviews

Recent published reviews
2.2

I bought a new rifle advertised ON SALE. Upon store pickup, salesman was reluctant to let me inspect my rifle...

Read all 420 reviews
1

Ordered pistol on Black Friday I've been lied to from everything down to being able to pick up purchase(which was paid...

Read all 309 reviews

Cabelas and Gander Mountain Products and Services

Most reviewed product and services
  • Cabelas Customer Care (66 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (11 reviews)
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)