PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Gander Mountain as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Gander Mountain

Cabelas and Gander Mountain Overview

Total reviews 470 311
Company responses 0 0
Issues resolved 2 1

Cabelas and Gander Mountain Consumer Ratings

Rank
25 out of 181 in Hunting, Fishing and Camping category
21 out of 181 in Hunting, Fishing and Camping category
Customer service
20 in category
17 in category
Website
16 in category
15 in category
Product or Service Quality
15 in category
13 in category
Exchange, Refund and Cancellation Policy
8 in category
10 in category

Cabelas and Gander Mountain Rating Details

Customer service
1.3 (205 reviews)
1.5 (124 reviews)
Reviewer's quote

...No one answers the phone in customer service. I called the on line store and they tried to contact the Reno store, they also had no luck. I was told to contact the GM by email at the store but guess what His email doesn't work...

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Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

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Website
2.3 (156 reviews)
2.4 (88 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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...Then I emailed you per your website – No response v. Then my last resort of tweeting on your public account. That is SAD..

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Product or Service Quality
2 (145 reviews)
2.2 (96 reviews)
Reviewer's quote

The customer service is top notch but they told me they dont make replacement latches for the cooler, so basically I now have a useless cooler that I paid a lot of money for. Not happy..

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...I against my better judgment did it half my order was received other half after more than a month is in limbo the product I wasnt is in a store thats a hour away from me..

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Exchange, Refund and Cancellation Policy
2.1 (138 reviews)
2 (86 reviews)
Reviewer's quote

...I was forced to accept a refund and drive back empty handed, embarrassed and humiliated and will NOT shop Cabela's again..

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Ordered pistol on Black Friday I've been lied to from everything down to being able to pick up purchase(which was paid for in full), then tried to get a refund. The process started in the second week of dec6now here it is the end of December and after being lied to and apologized to I have yet to...

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Cabelas and Gander Mountain Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Store
  • I guess you could say the store is cleaned
  • Clean
  • Product
Cons
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim
  • Customer service
  • Poor response to complaint
  • Service

Cabelas and Gander Mountain Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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5

My experience with Gander Mountain, both in-store and online in Montgomery, AL has been terrible. My first visit into...

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Cabelas and Gander Mountain Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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1

Went to store on Quebec St. Ft Worth, TX. On a Friday. Wanted to order a gun found at another store and have shipped...

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Cabelas and Gander Mountain Latest Reviews

Recent published reviews
No votes

Well, today was the first time since this all started that a business, Cabelas in Lacey Washington, told me I had to...

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1

After vowing to never spend money again with the company I received gift cards from a previous debacle of a situation....

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1

SadWent to Cabela's in Reno NV to purchase a Midland radio. Of course they didn't have the one I wanted in stock and i...

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No votes

What kind of laws on gift cards what kind of company turns away people who gift cards to use at a later date It should n...

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Cabelas and Gander Mountain Products and Services

Most reviewed product and services
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (12 reviews)
  • Cabelas Shipping Service (10 reviews)
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Gander Mountain Sales Representative (5 reviews)