PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Dunhams Sports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Dunhams Sports

Cabelas and Dunhams Sports Overview

Total reviews 476 195
Company responses 0 0
Issues resolved 2 2

Cabelas and Dunhams Sports Consumer Ratings

Rank
26 out of 182 in Hunting, Fishing and Camping category
67 out of 374 in Sport category
Customer service
23 in category
54 in category
Website
19 in category
51 in category
Product or Service Quality
16 in category
47 in category
Exchange, Refund and Cancellation Policy
9 in category
41 in category

Cabelas and Dunhams Sports Rating Details

Customer service
1.3 (208 reviews)
1.3 (105 reviews)
Reviewer's quote

...No one answers the phone in customer service. I called the on line store and they tried to contact the Reno store, they also had no luck. I was told to contact the GM by email at the store but guess what His email doesn't work...

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...without them on the news said they would close business down for not following this mandatory request if I knew who to call i would do so and also the customer service is terrible there was 4 standing outside smoking while 1 person inside to help...

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Website
2.3 (159 reviews)
2 (81 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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...… and in a sidenote their website is a joke..

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Product or Service Quality
2 (148 reviews)
1.6 (89 reviews)
Reviewer's quote

The customer service is top notch but they told me they dont make replacement latches for the cooler, so basically I now have a useless cooler that I paid a lot of money for. Not happy..

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I have never dealt with worse customer service ever, I called the store which is 35 minutes away to see if they had an exercise bike i was interested in purchasing, they told me they had one which was the display model I could try. I explained that I wanted to test ride it for a few minutes and...

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Exchange, Refund and Cancellation Policy
2 (141 reviews)
1.5 (75 reviews)
Reviewer's quote

...I was forced to accept a refund and drive back empty handed, embarrassed and humiliated and will NOT shop Cabela's again..

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...In fall 2019 I requested a refund and filled out paperwork. I have all original receipts and request to get refund. Corporate accounting seems to believe I received delivery of gun safe!!! No refund to date...

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Cabelas and Dunhams Sports Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Store
  • In town
  • Close to me & coupons
  • Good prices
Cons
  • Customer service
  • Will not shop again
  • No customer service or customer acknowledgement whatsoever
  • Poor service
  • Very poor customer service
  • Terribly rude and un educated staff

Cabelas and Dunhams Sports Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

I visited your Hazle Township Pa store (9233) 10/17 at 10:23. I was checked out by cashier # 12577. ( I forgot her name....

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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5

The manager called me and fixed the problem he's a good guy

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Cabelas and Dunhams Sports Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

I had been following the pricing for a certain handgun and found it advertised as a Sunday & Monday Special (Oct.22 and...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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1

My wife purchased a Bushmaster 450 Ruger the kids size I'm going to install your scope and bore sight it for you I...

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Cabelas and Dunhams Sports Latest Reviews

Recent published reviews
No votes

We have had a Cabelas.com Club card for about fifteen years. My husband has been more of a fan than I. This latest exper...

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3

In your holiday flyers you listed Barnett DRT crossbows for $429.95 I went to 2 stores in my area that the web site...

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1

Bought a gun online they sold it after I bought it. Black Friday sale I'm sick, so I cant go, so I called no one...

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2.8

I asked if I could exchange a pair of jeans with all the tags on never tried on just wanted the right size , the sale...

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Cabelas and Dunhams Sports Products and Services

Most reviewed product and services
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (12 reviews)
  • Cabelas Shipping Service (10 reviews)
  • Dunhams Sports Manager (17 reviews)
  • Dunhams Sports Shipping Service (1 review)
  • Dunhams Sports Rebate (1 review)