PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dicks Sporting Goods and Cabelas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dicks Sporting Goods
Cabelas

Dicks Sporting Goods and Cabelas Overview

Total reviews 400 465
Company responses 0 0
Issues resolved 0 2

Dicks Sporting Goods and Cabelas Consumer Ratings

Rank
45 out of 252 in Sport Equipment and Accessories category
23 out of 180 in Hunting, Fishing and Camping category
Customer service
37 in category
21 in category
Website
38 in category
16 in category
Diversity of Products or Services
42 in category
16 in category
Value for money
39 in category
14 in category

Dicks Sporting Goods and Cabelas Rating Details

Customer service
1.3 (147 reviews)
1.3 (201 reviews)
Reviewer's quote

...The customer service is absolutely horrendous. Also, they are unwilling to provide the names of the persons who head customer service to elevate the issues..

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...I wanted to have their price match guarantee so I went to customer service desk. They were polite and told me they could not help but gave me a number to call. I called that number and the recording started "you may be on hold longer than 5 minutes"...

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Website
2 (100 reviews)
2.3 (155 reviews)
Reviewer's quote

...I went to order a new putter, only to discover that in the fine print, on their website, these items aren't eligible for coupons and discounts. What a rip-off. I contacted Dick's customer service, and was told this fact...

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...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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Diversity of Products or Services
2 (87 reviews)
2.8 (129 reviews)
Reviewer's quote

...Last I heard from them was 7/31 and I've been follow up and the customer service just keep ignoring me!!! I would not have apply for their "reward" card if it's not because of the FREE services they promise and I did my end of the bargain. yet *** didn't seem to care on their end..

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Ever since Cabela's merged with Bass pro their service and inventory sucks they have nothing in the store anymore and the employees know nothing about the products they have young men and women working in hunting and fishing that are clueless,plus there is no bargin cave..

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Value for money
1.8 (73 reviews)
2.1 (92 reviews)
Reviewer's quote

...they can only sell the bikes, not work on them!!!!!!???????? This makes absolutely no sense to me! We can have people in our stores shopping, spending money, buying our products, but if anything goes wrong or our products break or our defective in any way your out of...

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The customer service is top notch but they told me they dont make replacement latches for the cooler, so basically I now have a useless cooler that I paid a lot of money for. Not happy..

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Dicks Sporting Goods and Cabelas Pros and Cons

Pros
  • I would have rated 0 or minus stars if given the option
  • Variety of sports selection
  • Selection
  • Atmosphere
  • Most associates have good attitudes
  • Store
Cons
  • Customer service
  • Online customer service
  • Staff knowledge
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim

Dicks Sporting Goods and Cabelas Most Positive Reviews

Top rated reviews
5

I purchased a Proform ZT4 back March 2014 from *** now discontinued. My treadmill ran for about 4 months. Suddenly the...

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5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

i am a 44 yr old male,currently unemployed, and in my search for work I applied for a operations associate at ***...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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Dicks Sporting Goods and Cabelas Most Critical Reviews

Lowest rated reviews
1

Ordered in store on 9/20/14 and didn't receive as of 9/25/14. I did he on line chat to check status and was informed...

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1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

I bought a golf travel bag from the store at Posner Park, Davenport. It was priced at $179.99, which was on a red ticket...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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Dicks Sporting Goods and Cabelas Latest Reviews

Recent published reviews
No votes

You stopped selling guns and ammo now your store sucksass take me off your mailing list I have no reason to shop at...

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1

In Texas a felon can buy and own black powder rifles and revolver replicas with NO FFL or 4473, as they are NOT consider...

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1

DO NOT MESS WITH THIS COMPANY PERIOD! I HAVEN'T!!! EVER!!! I HAVE NEVER BOUGHT 1 DAMN THING FROM THESE PPL AND TONIGHT I...

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1

Used Bass Outlet Credit Card CAPITAL ONE credit card to purchase used car. CAPITAL ONE is now charging me AS CASH...

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Dicks Sporting Goods and Cabelas Products and Services

Most reviewed product and services
  • Dicks Sporting Goods Customer Care (46 reviews)
  • Dicks Sporting Goods Manager (46 reviews)
  • Dicks Sporting Goods Shipping Service (29 reviews)
  • Cabelas Customer Care (67 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (12 reviews)