PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Dicks Sporting Goods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Dicks Sporting Goods

Cabelas and Dicks Sporting Goods Overview

Total reviews
439
394
Company responses
0
0
Issues resolved
2
0

Cabelas and Dicks Sporting Goods Consumer Ratings

Rank
19 out of 165 in Hunting, Fishing and Camping category
38 out of 226 in Sport Equipment and Accessories category
Customer service
18 in category
32 in category
Website
14 in category
34 in category
Product or Service Quality
16 in category
29 in category
Exchange, Refund and Cancellation Policy
6 in category
21 in category

Cabelas and Dicks Sporting Goods Rating Details

Customer service
1.3 (189 reviews)
1.3 (143 reviews)
Reviewer's quote

I called customer service on 5/8 to inquire about my order and was told it shipped on 4/28, but there was no further info due to it coming from the manufacturer. The second time I asked if we couldnt contact the manufacturer to check (after the rep was very rude) I was hung up on. I called back an...

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I called in inside the store the lady gave me the customer service number and told me that Stanley was coming back out to get my items After waiting another 5 minutes I called back into the store. Stanley told me he doesn't know why she said that he was coming back out. I told him I was going to...

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Website
2.4 (146 reviews)
2 (96 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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...I went to order a new putter, only to discover that in the fine print, on their website, these items aren't eligible for coupons and discounts. What a rip-off. I contacted Dick's customer service, and was told this fact...

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Product or Service Quality
2.1 (131 reviews)
1.6 (51 reviews)
Reviewer's quote

Bought boat last may called Richfield wi store 9 times to boat management no one has ever reached out to me called customer service they said some one would call me back nope I did not buy a 30000 bass boat so they don’t care made their sale on a cheep boat they don’t care!!!! Reel surprise miss...

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...Wow!!! They sell medium quality overpriced stuff anyway..

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Exchange, Refund and Cancellation Policy
2 (127 reviews)
1.6 (65 reviews)
Reviewer's quote

When I got to the store in Albuquerque on 11 March, I discovered it was the model number was wrong, so I asked the clerk to cancel the order and issue a refund to my credit card. He said that he would do it and that it would take about 3 days to get the refund. It has been a week and no refund has...

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...I received a pending cancellation number. I called first thing the next morning only to be told the order could not be canceled. The order was made after hours, called in within the hour to canceled, even though the order had not been processed...

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Cabelas and Dicks Sporting Goods Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Location
  • I would have rated 0 or minus stars if given the option
  • Variety of sports selection
  • Selection
Cons
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim
  • Customer service
  • Online customer service
  • Staff knowledge

Cabelas and Dicks Sporting Goods Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

I purchased a Proform ZT4 back March 2014 from *** now discontinued. My treadmill ran for about 4 months. Suddenly the...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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5

i am a 44 yr old male,currently unemployed, and in my search for work I applied for a operations associate at ***...

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Cabelas and Dicks Sporting Goods Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Ordered in store on 9/20/14 and didn't receive as of 9/25/14. I did he on line chat to check status and was informed...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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1

I bought a golf travel bag from the store at Posner Park, Davenport. It was priced at $179.99, which was on a red ticket...

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Cabelas and Dicks Sporting Goods Latest Reviews

Recent published reviews
1

No answer. You send me an order after it has been canceled. I am calling my credit card to get my money back.

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No votes

The cart section wont open to allow me to purchase on your website for curb side pick up

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No votes

Im still getting emails that I asked to not get.

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2

We purchased a mountain bike for my teenage daughter at *** for xmas this past year. While her new bike was in our...

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Cabelas and Dicks Sporting Goods Products and Services

Most reviewed product and services
  • Cabelas Customer Care (66 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (11 reviews)
  • Dicks Sporting Goods Manager (46 reviews)
  • Dicks Sporting Goods Customer Care (45 reviews)
  • Dicks Sporting Goods Shipping Service (29 reviews)