PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Byrider and Eastern Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Byrider

Byrider

1.7
Eastern Motors

Eastern Motors

Has Verified Representatives
3.0
Byrider
Eastern Motors

Byrider and Eastern Motors Overview

Total reviews
1494
105
Company responses
0
76
Issues resolved
2
0

Byrider and Eastern Motors Consumer Ratings

Rank
899 out of 4276 in Dealers category
232 out of 4276 in Dealers category
Customer service
413 in category
265 in category
Product or Service Quality
483 in category
422 in category
Website
778 in category
513 in category
Diversity of Products or Services
719 in category
515 in category

Byrider and Eastern Motors Rating Details

Customer service
1.7 (514 reviews)
2.2 (45 reviews)
Reviewer's quote

...I’m done with them the customer service is *** and as well as their cars. Don’t buy, don’t do no kind of business with J. D Byryder..

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...Was exceptional and phenomenal with his customer service skills! I truly appreciate everything he did and went through for me! If you go easterns in hyattsville make sure Christian is the one who helps you!..

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Product or Service Quality
1.6 (494 reviews)
2 (38 reviews)
Reviewer's quote

...off of you and you were supposed to have checked that type of stuff from the get go well I had it filled it's still not running properly I've tried to call service department no one's answering or returning my phone call so I call the main hub and I get transfered to the service department again and no answer and still no call back I'm starting to think you sold me a lemon and I need to call a lawyer which is truly unacceptable in my eyes I need immediate action before I call a...

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They offered me $700 for their "mistake" but would only provide the $700 to me if I signed an "acknowledgement of goodwill service" that released them of any liability or claim for anything else having to do with the car. That's not goodwill. That's something else entirely and certainly not the...

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Website
1.9 (479 reviews)
2.6 (36 reviews)
Reviewer's quote

...A further 10 minutes on the Better Business Bureau website and a quick phone call later...

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...I went to Easterns website and founf 5 Jaguars. I ran the Carfax reporf on the first one. CARFAX REPORTED the car had been involved in a read end collision...

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Diversity of Products or Services
1.7 (475 reviews)
2.2 (33 reviews)
Reviewer's quote

... helpful and kind and if you got anyone ever needs a car I would suggest a good JD Byrider the great place to go there wonderful people they're friendly their services nice their vehicles are good I got mine for a low down payment and payment center affordable my name is Donna Miller....

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I came in to purchase a car with my wife a month ago. They used all sorts of numbers to scam me into buying a car. The warranty ended up being a scam despite the contract saying otherwise.The general manager offered me a job as a salesman. I came in for two interviews where the manager did not...

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Byrider and Eastern Motors Pros and Cons

Pros
  • Financed me
  • Down payment
  • Cheap down payment
  • Salesman was very pleasent to work with
  • Customer services sell person
  • Courteous
Cons
  • Customer service
  • Unprofessional conduct
  • Cnac
  • Untrustworthy
  • Con artists
  • Irresponsible

Byrider and Eastern Motors Most Positive Reviews

Top rated reviews
5

The jd byrider in Greenville South Carolina is wonderful the finance manger Mike Morton is the best he is really a ...

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5

Don't waste your time . They will not work with you I had $3,200 cash CarMax offered me a trade in for 5 G's on my...

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5

The Greenville South Carlona store was excellent. In and out in no time. Diane was the sales lady there and she had...

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5

My name is will i bought a car from eastern motor my experience was great my saleman jarod was great

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Byrider and Eastern Motors Most Critical Reviews

Lowest rated reviews
1

sold my grand daughter a 2005 Hundaui Elantra with 85,000 miles for $14,000 basic, plain no bells or whistles at 24...

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1

Purchased a vehicle from eastern a in Marlowe heights and had the worst experience every. Sales person Dominic was...

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1

I had got 2007 Chevy Uplander from JD By rider and I had been having problems out of the Van when I got the van it was...

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1

Saw the vehicle I wished to purchase located in Virginia arranged to be taken to Laurel location. I arrived 10 minutes...

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Byrider and Eastern Motors Latest Reviews

Recent published reviews
4.9

Was very nice and helpful on buying. Made sure I was 100% on the car I picked out. Didnt rush me and answered all my...

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No votes

I do have issues with my car service contract trying to contact corporate office not a single number is working or...

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No votes

would like to know why after making every payment on time for over three years the car is paid for but I have no title...

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No votes

About my car service contract

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Byrider and Eastern Motors Products and Services

Most reviewed product and services
  • Byrider Customer Care (119 reviews)
  • Byrider Car Repair (41 reviews)
  • Byrider Sales Representative (19 reviews)
  • Eastern Motors Customer Care (11 reviews)
  • Eastern Motors Sales Representative (8 reviews)
  • Eastern Motors Loan (4 reviews)