PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Business Promotion and Volusion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Business Promotion

Business Promotion

Has verified representatives
5.0
Volusion

Volusion

1.4
Business Promotion
Volusion

Business Promotion and Volusion Overview

Total reviews
121
95
Company responses
3
0
Issues resolved
2
0

Business Promotion was first mentioned on PissedConsumer on May 29, 2015 and since then this brand received 121 reviews. It is 26 reviews more than Volusion received since Jun 29, 2010.

Business Promotion and Volusion Consumer Ratings

Rank
1 out of 385 in Web Design and Development category
64 out of 385 in Web Design and Development category
Customer service
16 in category
45 in category
Staff
12 in category
39 in category
Price Affordability
31 in category
55 in category

According to consumer ratings and reviews, Business Promotion ranks 63 points higher in the Web Design and Development category than Volusion. People gave Business Promotion 3.2 stars for Customer service criterion in Web Design and Development category and it is 136 points higher than the worst rated brand in this category. At the same time, Volusion was rated 1.4 stars for Customer service criterion in this category and it is 107 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Business Promotion has a higher rating than Volusion. Regarding Price Affordability criterion, consumers gave Business Promotion 2.8 stars and it is 80% greater than other in category. Volusion however was rated 1.4 stars and it is 64% greater than other in category.

Business Promotion and Volusion Rating Details

Customer service
3.2 (6 reviews)
1.4 (43 reviews)
Reviewer's quote

...issue in a very timely manner and was very friendly and informative! Thanks! We have been using BP for two years now and have been very pleased with their customer service and our website! We receive monthly updates on website traffic and SEO developments as well as monthly call meetings to go over any questions,...

Kim V

They make you change your password every 3 months - that is ok, but their automated email link to change the password does not ever get to me, so I have to either call support or put in a ticket. This sometimes takes DAYS to get resolved, when I need to update my website immediately, Once I get a...

PissedConsumer1716238
Staff
3.6 (5 reviews)
1.8 (38 reviews)
Reviewer's quote

I recently began working with business promotion. I had a phone conference with Jenny. She was so helpful, as I was in need of a lot of help!!! She walked me through everything and offered her email with any future questions I might have. Super professional and so helpful!!

testimonial

...charged £500 a month, yes nearly 4 times the price we where originally set up on ! the customer service is awful, very hard to get through to anyone, the staff come up with *** answers. To some up for £500 a month the website and service should be both faultless and seamless to compete with the big boys. As with many...

william p
Price Affordability
2.8 (5 reviews)
1.4 (42 reviews)
Reviewer's quote

Although I already had a web site, Business Promotion said they would create a new website to help increase my web presence and therefore generate more traffic into my office. Based on my request, they created a web site that was identical to my existing site, using my existing domain name....

scott n

...They just charged my credit card the higher price. I have been on the phone and they said they would credit my account for one month. These people plainly stole my money...

Timothy H

Business Promotion and Volusion Pros and Cons

Pros
  • What they proposed
  • Process has become more streamlined and easier
  • How they handled my complaints proactively
  • Misleading but very nice sales people
  • Have a good pitch
  • Some of the staff if you ever got one to reply was nice
Cons
  • How it was delivered
  • Deceptive marketing
  • Customer service
  • Bad service

Business Promotion and Volusion Most Positive Reviews

Top rated reviews
5

Tanner in tech support solved an issue we had with multiple google listings and questions about where are reviews were...

3.3

They make you change your password every 3 months - that is ok, but their automated email link to change the password...

Business Promotion and Volusion Most Critical Reviews

Lowest rated reviews
1

This company is a complete scam. Don’t trust your website with them at ALL!! I signed up, and they actually transferred...

1

VOLUSION SUCKS!!! They have all sorts of hidden charges and WILL lie to you about it! I paid to build my website for 2...

Business Promotion and Volusion Latest Reviews

Recent published reviews

Couldn't be happier with this company. Very professional and prompt answering all my questions and getting things done....

Read all 3 reviews
2.5

Been a customer of Volusion for 10 years now and I have been adjusting to their policies even that their service and tec...

Read all 95 reviews

Business Promotion and Volusion Products and Services

Most reviewed product and services
  • Business Promotion Web Design Service (41 reviews)
  • Business Promotion Seo Service (7 reviews)
  • Volusion Ecommerce Platform (24 reviews)
  • Volusion Web Hosting (12 reviews)
  • Volusion Customer Care (5 reviews)