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Burlington Coat Factory

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $142 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Associate shanae customer service 1
  • Been there a long time 1
  • Prices 1

Customers don't like

  • Horrible customer service6
  • Bad online service3
  • Manager2
  • Orders being immediately cancelled by web site1
  • Out of stock items listed as available at web site1
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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 9
  • How their website looked 6
  • That they have new items daily 5
  • Website 5
  • Variety of items 4

Customers don't like

  • Misinformation21
  • Long shipping time18
  • Exchange policy13
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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