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Burlington Coat Factory

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Prices 1
  • Been there a long time 1
  • Associate shanae customer service 1

Customers don't like

  • Out of stock items listed as available at web site2
  • Yes it very bad1
  • Printed receipt return policy is not customer friendly1
  • Managment unwilling to solve problems1
  • Bad online service1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 760 TOTAL REVIEWS
  • $33.8K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Variety of products 13
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Misinformation9
  • Exchange policy9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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