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Burlington Coat Factory

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $128 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Associate shanae customer service 1
  • Been there a long time 1
  • Prices 1

Customers don't like

  • Bad online service1
  • Managment unwilling to solve problems1
  • Out of stock items listed as available at web site1
  • Printed receipt return policy is not customer friendly1
  • Yes it very bad1
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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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