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Burlington Coat Factory

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $117 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 1
  • Been there a long time 1
  • Associate shanae customer service 1

Customers don't like

  • Horrible customer service8
  • Out of stock items listed as available at web site2
  • Yes it very bad1
  • Rude manager toby1
  • Printed receipt return policy is not customer friendly1
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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $803 AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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