Burlington Coat Factory vs Forever 21

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Burlington Coat Factory

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $150 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
Discounts and Special Offers
  • Associate shanae customer service 1
  • Been there a long time 1

Customers don't like

  • Horrible customer service7
  • Bad online service3
  • Apathuof the manager2
  • Managment unwilling to solve problems2
  • Manager1

Products by Burlington Coat Factory

No items

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 314 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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