PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burgess Seed And Plant Company and House of Wesley as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Burgess Seed And Plant Company
House of Wesley

Burgess Seed And Plant Company and House of Wesley Overview

Total reviews 426 51
Company responses 0 0
Issues resolved 0 0

Burgess Seed And Plant Company and House of Wesley Consumer Ratings

Rank
93 out of 547 in Landscaping and Gardening category
97 out of 547 in Landscaping and Gardening category
Customer service
77 in category
62 in category
Turnaround Time
59 in category
66 in category
Product or Service Quality
84 in category
70 in category
Website
66 in category
62 in category

Burgess Seed And Plant Company and House of Wesley Rating Details

Customer service
1.3 (183 reviews)
1.5 (22 reviews)
Reviewer's quote

...No answer from customer service. Do not recommend this company for your supplies - buy local instead..

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I've reached out to customer service 3 times now, and they don't even bother to look up the order number, or acknowledge the date I ordered, they just cut and paste the same bs, that it generally takes 2-3 weeks and that they anticipate my order will ship soon, but they don't know when. They have...

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Turnaround Time
1.3 (156 reviews)
1.3 (19 reviews)
Reviewer's quote

I can't call to your customer services -all time busy?????? my phone # 5167646671 I have some ???..

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...Not worth the time, energy or the savings you may believe you are getting..

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Product or Service Quality
1.2 (151 reviews)
1.4 (22 reviews)
Reviewer's quote

I ordered 2 plants both of which are of the lowest quality I have ever seen from any mail-order nursery. One was a Juniper evergreen which may survive due to natural hardiness. The second plant is a dwarf pomegranate which arrived bent/curled over with brownish-yellow leaves without a single leaf...

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...So far nothing and I am expecting poor quality if and when I get it. I wish I had checked this site, The better business bureau and all the others places before I ordered from them..

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Website
2.1 (144 reviews)
2.1 (15 reviews)
Reviewer's quote

...Now I call the number listed on website. First lady was very polite but was powereless to help me. Get transferred to her supervisor...

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...She must really be busy because she cannot find time to place a phone call, a text, or an email to me to even acknowledge my complaint! DO NOT DEAL WITH THESE RIP-OFF ARTISTS! They have a GREAT website with lots of color pictures, but you do NOT get what you are shown..

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Burgess Seed And Plant Company and House of Wesley Pros and Cons

Pros
  • N a
  • Every order i have placed with them has arrived complete
  • Catalog variety
  • Good selection
  • Take your money
  • Prices and slection
Cons
  • Customer service
  • Do not deliver
  • Shipping speed or customer service
  • Poor telephone service
  • No answer use email
  • Negative

Burgess Seed And Plant Company and House of Wesley Most Positive Reviews

Top rated reviews
5

i have ordered from this company for 4 garden seasons. everything i have ordered and planted have grown and done extreme...

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5

never got items ordered very sorry place. never order from them.

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5

We received own order today , So we are happy now.

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4

got to late to plant with another I all ready had

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Burgess Seed And Plant Company and House of Wesley Most Critical Reviews

Lowest rated reviews
1

I placed two orders exceeding a few hundred dollars.
They sent me dead twigs. For instance any fruit tree was only a cou...

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1

My wife order flowers and 2 trees from the House of Wesley on 4/12/2015. She never heard from them about the order so...

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1

I ordered 48 Canadian Hemlocks, paid extra to get the more mature plants. They arrived in the spring of 2013, a few...

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1

Just received 7 rose bushes today and only 1 had 2 living canes. One was dead the the others had but one living cane....

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Burgess Seed And Plant Company and House of Wesley Latest Reviews

Recent published reviews
5

I ordered a trailing rose bush. I could not plant it right away, so I put in a bucket (the roots) of water. I actually t...

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1.6

I ordered 6 plants. It took forever to get here and when they arrived three were already dead and the other three just...

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1

Received wrong order.
Delivery includes30 trees. I ordered 3 trees.
Delivery includes #8311 4 Pep-start pills-25. 100 0209...

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No votes

;;;;;They took more than one hundred and fifty dollars plus, and they don't refund it. I have called and requested its...

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Burgess Seed And Plant Company and House of Wesley Products and Services

Most reviewed product and services
  • Burgess Seed And Plant Company Plant (118 reviews)
  • Burgess Seed And Plant Company Shipping Service (48 reviews)
  • Burgess Seed And Plant Company Tree (22 reviews)
  • House Of Wesley Plant (9 reviews)
  • House Of Wesley Shipping Service (7 reviews)
  • House Of Wesley Rose Plant (1 review)