PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wendys
Burger King

Wendys and Burger King Overview

Total reviews
958
986
Company responses
0
0
Issues resolved
0
1

Burger King was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 986 reviews. It is 28 reviews more than Wendys received since Sep 13, 2007.

Wendys and Burger King Consumer Ratings

Rank
53 out of 1073 in Fast Food category
56 out of 1073 in Fast Food category
Customer service
35 in category
43 in category
Staff
46 in category
43 in category
Price Affordability
63 in category
54 in category

According to consumer ratings and reviews, Wendys ranks 3 points higher in the Fast Food category than Burger King. People gave Wendys 1.8 stars for Customer service criterion in Fast Food category and it is 93 points higher than the worst rated brand in this category. At the same time, Burger King was rated 1.6 stars for Customer service criterion in this category and it is 85 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Burger King has a higher rating than Wendys. Regarding Price Affordability criterion, consumers gave Wendys 2.6 stars and it is 51% greater than other in category. Burger King however was rated 2.6 stars and it is 58% greater than other in category.

Wendys and Burger King Rating Details

Customer service
1.8 (297 reviews)
1.6 (271 reviews)
Reviewer's quote

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514

Customer service mangers at the locations I visit are rude 90% of the time and Ive waited almost 2+ hours and still counting for a manager to get a toy my 2 year old happen to lose under the locked gate part. I had 5 different people over the past three hours ask her to help us for them to receive...

Luigi
Staff
1.7 (283 reviews)
1.8 (240 reviews)
Reviewer's quote

...I will never go there again, the staff is terrible...

Anton

...I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola Oil for health reasons...

Sora
Price Affordability
2.6 (274 reviews)
2.6 (210 reviews)
Reviewer's quote

I've gone to all sorts of fastfood places on multiple occasions and have had little to no complaints about price, food or service but today it was all negative. The cashier looked dead, no please or thank you just a blank facial expression. I ordered two burgers, the baconator and the triple...

Valentin K

The employees are Fantastic! But, one item that hasn't been corrected is the receipt not showing the total price. The whole side on the right if the receipt is totally black from the top to bottom. I need a receipt showing what I paid for the food as I am Power of Attorney for my father and I need...

Juan C

Wendys and Burger King Pros and Cons

Pros
  • Person that served me
  • Food was hot
  • Food taisted ok
  • Location
  • That i will never eat here again
  • Range of food
Cons
  • Worst service and food
  • Customer service
  • Poor food quality
  • Poor customer service
  • Poor attitude
  • Management

Wendys and Burger King Most Positive Reviews

Top rated reviews
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Wendys and Burger King Most Critical Reviews

Lowest rated reviews
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Wendys and Burger King Latest Reviews

Recent published reviews
3.8

I just ordered a simple junior bacon cheeseburger by itself and only had $100 bill the store didn't have enough change...

Read all 958 reviews
2.2

The chicken fries are dried out, hard and inedible. I tried them twice with the same result. Don't ask why I fave them...

Read all 986 reviews

Wendys and Burger King Products and Services

Most reviewed product and services
  • Wendys Manager (90 reviews)
  • Wendys Customer Care (80 reviews)
  • Wendys Burger (44 reviews)
  • Burger King Burger (386 reviews)
  • Burger King Manager (73 reviews)
  • Burger King Customer Care (56 reviews)