PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burger King and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Burger King
Wendys

Burger King and Wendys Overview

Total reviews
988
958
Company responses
0
0
Issues resolved
1
0

Burger King was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 988 reviews. It is 30 reviews more than Wendys received since Sep 13, 2007.

Burger King and Wendys Consumer Ratings

Rank
56 out of 1073 in Fast Food category
53 out of 1073 in Fast Food category
Customer service
44 in category
35 in category
Staff
43 in category
46 in category
Location
52 in category
45 in category

According to consumer ratings and reviews, Wendys ranks 3 points higher in the Fast Food category than Burger King. People gave Burger King 1.6 stars for Customer service criterion in Fast Food category and it is 84 points higher than the worst rated brand in this category. At the same time, Wendys was rated 1.8 stars for Customer service criterion in this category and it is 93 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Burger King has a higher rating than Wendys. Regarding Location criterion, consumers gave Burger King 2.7 stars and it is 59% greater than other in category. Wendys however was rated 2.9 stars and it is 65% greater than other in category.

Burger King and Wendys Rating Details

Customer service
1.6 (273 reviews)
1.8 (297 reviews)
Reviewer's quote

Customer service mangers at the locations I visit are rude 90% of the time and Ive waited almost 2+ hours and still counting for a manager to get a toy my 2 year old happen to lose under the locked gate part. I had 5 different people over the past three hours ask her to help us for them to receive...

Luigi

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514
Staff
1.8 (241 reviews)
1.7 (283 reviews)
Reviewer's quote

...I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola Oil for health reasons...

Sora

...I will never go there again, the staff is terrible...

Anton
Location
2.7 (234 reviews)
2.9 (265 reviews)
Reviewer's quote

I called location at 1800 s Georgia st in Amarillo, Tx to inquire as to when breakfast ceased to be served. Employee to me 11 a. m...

Tinika

...This exact location was at 7931 e Stockton blvd Sacramento , California , 95823 . I will not ever order from a fast food restaurant and sit down inside again . You can say that I do need to take care of my belongings better , but there is no reason to steel something that is not yours...

Marisol J

Burger King and Wendys Pros and Cons

Pros
  • Location
  • That i will never eat here again
  • Range of food
  • Person that served me
  • Food was hot
  • Food taisted ok
Cons
  • Poor customer service
  • Poor attitude
  • Management
  • Worst service and food
  • Customer service
  • Poor food quality

Burger King and Wendys Most Positive Reviews

Top rated reviews
5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

Burger King and Wendys Most Critical Reviews

Lowest rated reviews
1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

Burger King and Wendys Latest Reviews

Recent published reviews
1

I asked the red headed manager that was working on January 25 2020 at 1:33pm., to please follow your rules book and put...

Read all 988 reviews
3.8

I just ordered a simple junior bacon cheeseburger by itself and only had $100 bill the store didn't have enough change...

Read all 958 reviews

Burger King and Wendys Products and Services

Most reviewed product and services
  • Burger King Burger (387 reviews)
  • Burger King Manager (73 reviews)
  • Burger King Customer Care (56 reviews)
  • Wendys Manager (90 reviews)
  • Wendys Customer Care (80 reviews)
  • Wendys Burger (44 reviews)