PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bell and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bell

Taco Bell

Has verified representatives
2.1
Taco Bell
Burger King

Taco Bell and Burger King Overview

Total reviews
3726
853
Company responses
0
0
Issues resolved
7
2

Taco Bell was first mentioned on PissedConsumer on Jun 7, 2008 and since then this brand received 3726 reviews. It is 2873 reviews more than Burger King received since Oct 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Taco Bell customer support team and Burger King customer service.

Taco Bell and Burger King Consumer Ratings

Rank
55 out of 1382 in Fast Food category
57 out of 1382 in Fast Food category
Customer service
53 in category
38 in category
Staff
55 in category
39 in category
Quality of Food
54 in category
58 in category

According to consumer ratings and reviews, Taco Bell ranks 2 points higher in the Fast Food category than Burger King. People gave Taco Bell 1.6 stars for Customer service criterion in Fast Food category and it is 75 points higher than the worst rated brand in this category. At the same time, Burger King was rated 1.7 stars for Customer service criterion in this category and it is 90 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Burger King has a higher rating than Taco Bell. Regarding Quality of Food criterion, consumers gave Taco Bell 2.1 stars and it is 58% greater than other in category. Burger King however was rated 2.1 stars and it is 55% greater than other in category.

Taco Bell and Burger King Rating Details

Customer service
1.6 (1658 reviews)
1.7 (223 reviews)
Reviewer's quote

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062

... grill is out of order so guess what, NO GRILLED FOOD! This is totally unacceptable! At other locales, they fix what is broken so that they can best serve the customer. "Have it Your Way" does NOT apply at this location at all. My advice is if the owner is NOT willing to fix the machines when they are down, or order enough food, they WHY does he own hi...

hannie5
Staff
1.6 (1604 reviews)
1.8 (188 reviews)
Reviewer's quote

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g

Cold food, missing nuggets, soda machine barely works, smells, dirty tables, unprofessional staff shouting. It's kaotic unpleasant experience especially when eating..

PissedConsumer1692495
Quality of Food
2.1 (1536 reviews)
2.1 (163 reviews)
Reviewer's quote

To add insult to her nasty demeanor when I got home the food I was originally given was smashed tacos and all ! After all Manager was very violent going through my bags of food . The order was still wrong ! Items replaced with things I didn’t order and count was off with tacos all taco orders were...

PissedConsumer1691053

...to the second window because he couldn't hear I got to the window finished placing my order paid for my order and waited for a long time After 15 minutes my food is delivered through the drive-through window and it’s in a bag that looks like a been wrinkled up I’m in my food thrown in the bag I will became worried because the way he handed it out the window I ate a french fry that tasted like bad grease and it had no heat to the french fries I ate another one same thing my whole order of french fries was cold and tasted like dirty grease When I got home I opened up my two for six grilled chicken sandwich only...

Susan

Taco Bell and Burger King Pros and Cons

Pros
  • Food
  • Nonthing
  • Courteous representative
  • Location
  • Taste of food
  • Friendliness of team
Cons
  • Horrible customer service
  • Bad management
  • Service
  • Poor customer service
  • Poor attitude
  • Management

Taco Bell and Burger King Most Positive Reviews

Top rated reviews
5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Taco Bell and Burger King Most Critical Reviews

Lowest rated reviews
1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Taco Bell and Burger King Latest Reviews

Recent published reviews

JUST WANT THEM TO CARE ABOUT PEOPLE WHO ARE FACE TO FACE ORDERING. NOT JUST THE KIOSK ORDERS. ANOTHER GUEST AT THE TACO...

Read all 3726 reviews

Went to Burger King before 10am to order for 4 people. Restaurant looked open but no one inside. Other customers...

Read all 853 reviews

Taco Bell and Burger King Products and Services

Most reviewed product and services
  • Taco Bell Customer Care (772 reviews)
  • Taco Bell Taco (601 reviews)
  • Taco Bell Manager (346 reviews)
  • Burger King Burger (368 reviews)
  • Burger King Manager (55 reviews)
  • Burger King Customer Care (39 reviews)