PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burger King and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bell

Taco Bell

Has verified representatives
2.1
Burger King
Taco Bell

Burger King and Taco Bell Overview

Total reviews
973
3760
Company responses
0
0
Issues resolved
1
7

Taco Bell was first mentioned on PissedConsumer on Jun 7, 2008 and since then this brand received 3760 reviews. It is 2787 reviews more than Burger King received since Oct 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Burger King customer support team and Taco Bell customer service.

Burger King and Taco Bell Consumer Ratings

Rank
57 out of 1073 in Fast Food category
55 out of 1073 in Fast Food category
Customer service
42 in category
53 in category
Staff
40 in category
55 in category
Location
52 in category
51 in category

According to consumer ratings and reviews, Taco Bell ranks 2 points higher in the Fast Food category than Burger King. People gave Burger King 1.6 stars for Customer service criterion in Fast Food category and it is 86 points higher than the worst rated brand in this category. At the same time, Taco Bell was rated 1.6 stars for Customer service criterion in this category and it is 75 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Burger King has a higher rating than Taco Bell. Regarding Location criterion, consumers gave Burger King 2.7 stars and it is 59% greater than other in category. Taco Bell however was rated 2.7 stars and it is 60% greater than other in category.

Burger King and Taco Bell Rating Details

Customer service
1.6 (268 reviews)
1.6 (1665 reviews)
Reviewer's quote

Customer service mangers at the locations I visit are rude 90% of the time and Ive waited almost 2+ hours and still counting for a manager to get a toy my 2 year old happen to lose under the locked gate part. I had 5 different people over the past three hours ask her to help us for them to receive...

Luigi

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062
Staff
1.8 (240 reviews)
1.6 (1612 reviews)
Reviewer's quote

...I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola Oil for health reasons...

Sora

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g
Location
2.7 (231 reviews)
2.7 (1536 reviews)
Reviewer's quote

I called location at 1800 s Georgia st in Amarillo, Tx to inquire as to when breakfast ceased to be served. Employee to me 11 a. m...

Tinika

Place was a mess n workers do n nothing manager was in the back sitting in office do n nothing very disappointed tega cay location and all were with attitude n order wasnt right and he even said it back to me right. disappointed..

PissedConsumer1744357

Burger King and Taco Bell Pros and Cons

Pros
  • Location
  • That i will never eat here again
  • No pros
  • Food
  • Nonthing
  • Courteous representative
Cons
  • Poor customer service
  • Poor attitude
  • Management
  • Horrible customer service
  • Bad management
  • Service

Burger King and Taco Bell Most Positive Reviews

Top rated reviews
5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

Burger King and Taco Bell Most Critical Reviews

Lowest rated reviews
1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

Burger King and Taco Bell Latest Reviews

Recent published reviews
1.2

I'm senior citizen, with heart condition. I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola...

Read all 973 reviews

I need my paystub for social service

Read all 3760 reviews

Burger King and Taco Bell Products and Services

Most reviewed product and services
  • Burger King Burger (385 reviews)
  • Burger King Manager (72 reviews)
  • Burger King Customer Care (54 reviews)
  • Taco Bell Customer Care (775 reviews)
  • Taco Bell Taco (602 reviews)
  • Taco Bell Manager (348 reviews)