PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burger King and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Burger King
Taco Bell

Burger King and Taco Bell Overview

Total reviews 1379 4198
Company responses 0 0
Issues resolved 2 8

Burger King and Taco Bell Consumer Ratings

Rank
65 out of 693 in Fast Food category
62 out of 693 in Fast Food category
Customer service
48 in category
54 in category
Location
61 in category
53 in category
Diversity of Products or Services
62 in category
58 in category
Product or Service Quality
56 in category
61 in category

Burger King and Taco Bell Rating Details

Customer service
1.6 (438 reviews)
1.6 (1870 reviews)
Reviewer's quote

Customer service was terrible, including Management. Employees including the Manager were not wearing gloves and mask were worn on their chins not covering their nose and mouth. But the worst part, two of the employees threatened to do bodily harm to me while management stood by saying absolutely...

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...I have over 30 years sales and customer service and have never been treated so rudely. My employees know better than to treat a customer this way. No matter what kind of day you have you NEVER get verbally argumentative or show such lack of any customer service...

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Location
2.6 (373 reviews)
2.7 (1706 reviews)
Reviewer's quote

When I arrived at the storefront location I was informed that the system was not working and that they did not have my order and that they were not taking orders on site. I asked if I would be charged for my order and was told no. When my credit card statement arrived, I was charged for the meal...

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East Walpole location I went there and my order was completely wrong after explaining to the young lady that I wanted my taco supremes. She reported that they could not do this and my husband and I stated we get it this way all the time. So we worked it out and she was speaking about free tacos...

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Diversity of Products or Services
2.3 (358 reviews)
2.3 (1626 reviews)
Reviewer's quote

...I truly believe Marina needs diversity training. I thought you all like returning customers not loosing customer. But, with a manager like that you might lose some..

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...You have removed the taco salad, Mexican pizza and now shredded chicken products. I really liked them too. My business with Taco Bell is very limited now and I will probably take my business elsewhere!..

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Product or Service Quality
1.7 (351 reviews)
1.6 (1659 reviews)
Reviewer's quote

...Why does this happen to me? I really need the service from this bk..

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When I went back that time the manager wouldn't even come to the window claimed he was busy at the moment and would not do customer service appropriately. I feel as if I'm a paying customer that I should get what I pay for. And attitude from the manager was just embarrassing that an adult acted...

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Burger King and Taco Bell Pros and Cons

Pros
  • That i will never eat here again
  • Location
  • Good food
  • Food
  • Usually the food is good
  • Courteous representative
Cons
  • Poor customer service
  • Management
  • Poor attitude
  • Horrible customer service
  • Bad management
  • Service

Burger King and Taco Bell Most Positive Reviews

Top rated reviews
5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

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5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

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5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

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5

I went threw taco bell drive thru on haloween......the service SUCK MAJOR BALLS and my food was SO COLD I THREW IT...

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Burger King and Taco Bell Most Critical Reviews

Lowest rated reviews
1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

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1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

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1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

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1

I'm trying to go online to find out specific information about a product. They make you download the app before you can...

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Burger King and Taco Bell Latest Reviews

Recent published reviews
1

Everyone knows Bacon King comes with 4 slices of cheese; but yesterday I had an issue at burger king about this. I...

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No votes

Ive been trying to reach someone at the Tuttle Crossing shop in Ohio about my order. The order was incorrect. They...

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3.7

I went to Burger King with my family and we bought burgers I won a PS5 from Burger King

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2

This is the second time I felt overcharged. No receipt was given with order. When I went back inside the store she told...

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Burger King and Taco Bell Products and Services

Most reviewed product and services
  • Burger King Burger (390 reviews)
  • Burger King Manager (83 reviews)
  • Burger King Sandwich (45 reviews)
  • Taco Bell Taco (628 reviews)
  • Taco Bell Manager (351 reviews)
  • Taco Bell Drive-through (333 reviews)