PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sonic and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sonic
Burger King

Sonic and Burger King Overview

Total reviews
1009
878
Company responses
0
0
Issues resolved
2
1

Sonic was first mentioned on PissedConsumer on Aug 11, 2007 and since then this brand received 1009 reviews. It is 131 reviews more than Burger King received since Oct 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sonic customer support team and Burger King customer service.

Sonic and Burger King Consumer Ratings

Rank
44 out of 1383 in Fast Food category
56 out of 1383 in Fast Food category
Staff
24 in category
40 in category
Customer service
23 in category
38 in category
Location
38 in category
50 in category

According to consumer ratings and reviews, Sonic ranks 12 points higher in the Fast Food category than Burger King. People gave Sonic 2.2 stars for Staff criterion in Fast Food category and it is 102 points higher than the worst rated brand in this category. At the same time, Burger King was rated 1.8 stars for Staff criterion in this category and it is 86 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Sonic has a higher rating than Burger King. Regarding Location criterion, consumers gave Sonic 2.9 stars and it is 70% greater than other in category. Burger King however was rated 2.7 stars and it is 60% greater than other in category.

Sonic and Burger King Rating Details

Staff
2.2 (291 reviews)
1.8 (201 reviews)
Reviewer's quote

...The staff answering complaints via email was ridiculously insensitive and uncooperative. The best of them would say, "I'll pass your criticism up the chain of command. " The worst of them would reply, "I don't like your attitude or your conduct or use of language...

PissedConsumer1621074

...The staff acted like they were happy I had to pay and no one was friendly about it. If you dont accept the coupons then youre falsely advertising the game promotion and I have a legal right to sue. They were also using a ton of profanity..

Emerald
Customer service
2.1 (290 reviews)
1.7 (236 reviews)
Reviewer's quote

...Seriously!! I can see the girl inside on her phone completely oblivious to the fact that a hot dog should not take 20mins to prepare! Especially when the customer is standing in the freezing cold!! NEVER again!! Freaking...

Scott V

” I told her, “I have been to other Burger Kings where you can drive around drive thru customers. ” She said, “It’s not my fault I didn’t pave the parking lot. ” You would think that, she would have rectified the situation by offering some form of compensation for the time & inconvenience, knowing...

Skyy
Location
2.9 (281 reviews)
2.7 (204 reviews)
Reviewer's quote

...An the 1st location after waiting in line at the Sonic in Thomasville GA. for 15 to 20 minutes we learn the ice cream machine is broken..

Fred W

Chardon OH location. Jane waited on me at the counter at 1150am. She also was taking drive thru orders, delivering curbside wait orders, and also the Manager! All while smiling and pleasant! WOW - very impressive!..

Ethlyn

Sonic and Burger King Pros and Cons

Pros
  • Turning off their commercials
  • We like the people at sonic and most of the food
  • Drink menu
  • Location
  • Taste of food
  • Friendliness of team
Cons
  • I did not care for the poor customer service
  • Bad customer service
  • Way i was treated
  • Poor customer service
  • Poor attitude
  • Management

Sonic and Burger King Most Positive Reviews

Top rated reviews
5

ON THIS MORNING AT APPROXIMATELY 8:30 am I WENT TO YOUR LOCATION IN DONALDSONVILLE,LA I RECEIVED EXCELENT SERVICE...

5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Sonic and Burger King Most Critical Reviews

Lowest rated reviews
1

ORDER A CHESSBURGER WITH LITTLE MUSTARD,KET,MAY THE KET WAS FSO MUCH TAKE A *** OF BURGER,WHEN OVER THE SHIRT,PANTS AND...

1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Sonic and Burger King Latest Reviews

Recent published reviews

Well Sonic is now charging .30 for a slice a lil slice of lemon. *** at Chick F. They shove almost a whole lemon in the...

Read all 1009 reviews

I go in order a whopper they never told me that they didnt I have lettuce and tomatoes so I just asked for a refund and...

Read all 878 reviews

Sonic and Burger King Products and Services

Most reviewed product and services
  • Sonic Commercial (218 reviews)
  • Sonic Customer Care (88 reviews)
  • Sonic Manager (69 reviews)
  • Burger King Burger (372 reviews)
  • Burger King Manager (59 reviews)
  • Burger King Customer Care (43 reviews)