PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Burger King

McDonalds and Burger King Overview

Total reviews 4428 1379
Company responses 0 0
Issues resolved 14 2

McDonalds and Burger King Consumer Ratings

Rank
66 out of 693 in Fast Food category
65 out of 693 in Fast Food category
Customer service
42 in category
47 in category
Location
42 in category
61 in category
Price Affordability
52 in category
57 in category
Quality of Food
64 in category
62 in category

McDonalds and Burger King Rating Details

Customer service
1.6 (1725 reviews)
1.6 (438 reviews)
Reviewer's quote

...Lack of good hygiene, poor customer service, members cant solve problems on their own so they call for the boss every time at the Sacramento CA location,..

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Customer service was terrible, including Management. Employees including the Manager were not wearing gloves and mask were worn on their chins not covering their nose and mouth. But the worst part, two of the employees threatened to do bodily harm to me while management stood by saying absolutely...

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Location
2.8 (1526 reviews)
2.6 (373 reviews)
Reviewer's quote

location always services old hard skimpy breakfast barritos and never have egg McMuffins every time me and crew pass thru . I want to know why ? They have a kitchen and employees but Im always forced to go find another location because of the lack of service at this location always. Would or could...

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When I arrived at the storefront location I was informed that the system was not working and that they did not have my order and that they were not taking orders on site. I asked if I would be charged for my order and was told no. When my credit card statement arrived, I was charged for the meal...

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Price Affordability
2.8 (1508 reviews)
2.6 (344 reviews)
Reviewer's quote

...might get a burger somewhere in the mess of condiments thrown together on a soggy bun defiantly not fresh , sanitary or anywhere worth even a quarter of the price they charge, I would rather eat covid 19. Then order anything from that dirty nasty gross in humane menu again...

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I ordered nuggets and got an extra sauce there is no sign anywhere stating this next to price and they never told me because they charged me $0. 50 for an extra sauce it cost me $35 overage on my bank account on my debit card I figured out my card to be exactly the amount including the tax and I...

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Quality of Food
2.1 (1502 reviews)
2.1 (346 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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...Booger King must have lost millions of dollars in business from people who simply stopped patronizing them because of their filthy "restaurants" and greatly declining quality of food. And it qisses me off every time when they put stale buns on my Whopper's..

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McDonalds and Burger King Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Most unprofessional
  • That i will never eat here again
  • Location
  • Good food
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Poor customer service
  • Management
  • Poor attitude

McDonalds and Burger King Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

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McDonalds and Burger King Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

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McDonalds and Burger King Latest Reviews

Recent published reviews
1

I went to McDonald's June 2020 a manager threatened my life multiple times I called McDonald's corporate filed a...

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1

Everyone knows Bacon King comes with 4 slices of cheese; but yesterday I had an issue at burger king about this. I...

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1

They left out my food I ordered when it was breakfast time and I waited in line for 15 min and they rain out of food

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3.7

I went to Burger King with my family and we bought burgers I won a PS5 from Burger King

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McDonalds and Burger King Products and Services

Most reviewed product and services
  • Mcdonalds Manager (621 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Mcdonalds Burger (120 reviews)
  • Burger King Burger (390 reviews)
  • Burger King Manager (83 reviews)
  • Burger King Sandwich (45 reviews)