PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Burger King

McDonalds and Burger King Overview

Total reviews
4266
1197
Company responses
0
0
Issues resolved
12
2

McDonalds and Burger King Consumer Ratings

Rank
47 out of 648 in Fast Food category
63 out of 648 in Fast Food category
Customer service
43 in category
37 in category
Location
45 in category
56 in category
Price Affordability
44 in category
57 in category
Quality of Food
56 in category
54 in category

McDonalds and Burger King Rating Details

Customer service
1.6 (1659 reviews)
1.7 (338 reviews)
Reviewer's quote

...Maybe he needs to be trained better in customer service or should be doing a different job within the company because his behavior was completely uncalled for..

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Ty Hunter treats customers aggressively she does not have good customer service skills as a manger I witnessed her cussing a customer out that was intoxicated. Ty Hunter the manger wanted to fight this lady even though the lady was intoxicated the manger could have handled the situation...

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Location
2.9 (1480 reviews)
2.6 (286 reviews)
Reviewer's quote

..., or I would have used drive-thru, but this location does allow walk-ups, or used to. I've never been treated like this before. The pandemic rules are as hard on customers as they are on employees - each business has different rules and they keep changing...

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went me through the drive through at he Clark lane location in Columbia Missouri with my son who was sick at was very admin about Burger King for lunch I go through the drive through and order when I get to the window I asked if they had my order correct bc the lady in the intercom had a little...

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Price Affordability
2.8 (1448 reviews)
2.6 (261 reviews)
Reviewer's quote

They are price gouging I paid 8. 00 for a quarter pounder today! That’s rediculous!..

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The employees are Fantastic! But, one item that hasn't been corrected is the receipt not showing the total price. The whole side on the right if the receipt is totally black from the top to bottom. I need a receipt showing what I paid for the food as I am Power of Attorney for my father and I need...

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Quality of Food
2.1 (1447 reviews)
2.1 (256 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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...To complain to the girls that work there about the quality of food makes no sense. They food comes in premade. All they do is assemble & microwave it...

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McDonalds and Burger King Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Food
  • Location
  • That i will never eat here again
  • No pros
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Poor customer service
  • Poor attitude
  • Management

McDonalds and Burger King Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

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McDonalds and Burger King Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

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McDonalds and Burger King Latest Reviews

Recent published reviews
No votes

An employee at one of your establishments based in Homstead, FL, said racially insensitive things in a Facebook direct...

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No votes

Got my son a kids meal and wasnt informed that they were out of toys my sons was very upset.

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1

Hello there I would like to ask you why it is that I can not get a Delivery to my address which is 30 minutes away but m...

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No votes

I worked there and I need my w2

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McDonalds and Burger King Products and Services

Most reviewed product and services
  • Mcdonalds Manager (621 reviews)
  • Mcdonalds Customer Care (578 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Burger King Burger (388 reviews)
  • Burger King Manager (79 reviews)
  • Burger King Customer Care (69 reviews)