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Burger King
McDonalds

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Burger King

Burger King

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 830 TOTAL REVIEWS
Rank
57 out of 1376
in Fast Food category
Rating Details
Customer service
Location
Staff
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    01:27
  • ISSUES RESOLVED
    100%
Top Products and Services
2.3
366 reviews
2.6
55 reviews
1.9
36 reviews
McDonalds

McDonalds

2.1
  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4027 TOTAL REVIEWS
Rank
59 out of 1376
in Fast Food category
Rating Details
Customer service
Location
Staff
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    7841
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    03:43
  • ISSUES RESOLVED
    12%
Top Products and Services
2.3
599 reviews
2.4
554 reviews
2.2
201 reviews

How would you compare Burger King vs McDonalds?

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EsteemedEstrelaMountainDog
#1742109
Customer service
Sorry but your dealing with managerial monkeys who are happy to take the money and not learn the process. Never mind Mc v Bk. Its all superficial, it just depends who you talk to at the time and not the name.
EsteemedEstrelaMountainDog
#1742101
Customer service
Three of us. me my boss and another worker want to burger king during the shutdown refurbishment OF Mc.

Three of us had, to put it mildly, to use the toilet frequently. ALL THIS ON A VEGY BURGER.
Product or Service Quality
Crap
I have something else to compare
Already have
CombativeSnowyOwl485
#1737656
Customer service
Burger King is low class and don’t care about their customers.

Product or Service Quality
Certain locations of Burger King sell uneatable food I won’t feed an animal.

I have something else to compare
I would compare Burger King’s food with food in the trash. It might taste better.
Anonymous
#1667546

burger king is much cleaner,has better food ,and food is as advertised! mcdonalds is and has been dirty,nasty food,and their food is not as advertised.namely,the french fries have shrunk,much smaller burgers,their onions and pickles are almost non existent.

their burgers taste like shoe leather! i have never worked at burger king nor mcdonalds,and i am 75 years old.

Anonymous
#1363386

Mc Donald bet Burger king hand over fist!!!! Customer service is everything!

Burger King has the rudest employees ever!The employees hate their job and take it out on the customer. Today, I went to the local burger king located at 816 Ann St. Montgomery, Al. 36107.

I drove around to the drive- thru to place my order. And the person taking my order was the rudest person you could ever imagine. I know for a fact burger king serves burger during breakfast hours. Therefore, this male employee, yelled at me saying "No ma'am it's breakfast time!

Later, he said our Broiler is not up. I immediately response this is un acceptable! Consumers need to know about how burger king does not value consumer business. SO LONG BURGER KING I WILL NO LONGER PATRON YOU!!!!!

McDonald employees are the kindest, respectful, and friendliest people you could ever meet. And for that reason, I will always love McDonald.

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