PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jack in the Box and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jack in the Box
Burger King

Jack in the Box and Burger King Overview

Total reviews 2556 1384
Company responses 0 0
Issues resolved 9 2

Jack in the Box and Burger King Consumer Ratings

Rank
77 out of 693 in Fast Food category
65 out of 693 in Fast Food category
Customer service
66 in category
48 in category
Quality of Food
61 in category
62 in category
Location
71 in category
62 in category
Price Affordability
54 in category
56 in category

Jack in the Box and Burger King Rating Details

Customer service
1.4 (1238 reviews)
1.6 (442 reviews)
Reviewer's quote

I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...

Read full review

...the first time they gave me the same sandwich back the second time they said their system was down and they could not help me so I called the Burger King customer service although they apologized two or three times saying that their employees should not act this way they never offered to make things right this isn't the first time I've had problems with this Burger King this is an ongoing...

Read full review
Quality of Food
2.1 (1154 reviews)
2.1 (349 reviews)
Reviewer's quote

I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

Read full review

...Booger King must have lost millions of dollars in business from people who simply stopped patronizing them because of their filthy "restaurants" and greatly declining quality of food. And it qisses me off every time when they put stale buns on my Whopper's..

Read full review
Location
2.5 (1139 reviews)
2.6 (376 reviews)
Reviewer's quote

Location: W. Texas St. and Beck Ave. Fairfield, Ca.Bought a Fajita Pita. Not what I remember from the early 90's. This thing was gross. Pail chicken, limp lettuce, no tomatoes. Smashed down and had a hair in it. Was very cold also. What's up Jack???

Read full review

When I arrived at the storefront location I was informed that the system was not working and that they did not have my order and that they were not taking orders on site. I asked if I would be charged for my order and was told no. When my credit card statement arrived, I was charged for the meal...

Read full review
Price Affordability
2.7 (1098 reviews)
2.7 (346 reviews)
Reviewer's quote

We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

Read full review

I ordered nuggets and got an extra sauce there is no sign anywhere stating this next to price and they never told me because they charged me $0. 50 for an extra sauce it cost me $35 overage on my bank account on my debit card I figured out my card to be exactly the amount including the tax and I...

Read full review

Jack in the Box and Burger King Pros and Cons

Pros
  • Food
  • I like your food
  • Service
  • That i will never eat here again
  • Location
  • Good food
Cons
  • Rude service
  • Managers cusomer service
  • Service or workers attitude
  • Poor customer service
  • Management
  • Poor attitude

Jack in the Box and Burger King Most Positive Reviews

Top rated reviews
5

Worst experience ever, nasty fries and half cooked chicken patty

Read full review
5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

Read full review
5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

Read full review
5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Read full review

Jack in the Box and Burger King Most Critical Reviews

Lowest rated reviews
1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

Read full review
1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Read full review
1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

Read full review
1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

Read full review

Jack in the Box and Burger King Latest Reviews

Recent published reviews
2

I try to give them chances but every single time they screw up my order and they are rude as ***

Read full review
2

So I havent spoken to u guys thinking yall were Burger King officially And then I spoke to Burger King theirselves, and...

Read full review
2

Every time I go and order they give me the wrong items and I don't know until I get home to discover they gave me a...

Read full review
1

I went to Burger King last night and ordered a chicken sandwich combo meal the chicken sandwich was as hard as a board...

Read full review

Jack in the Box and Burger King Products and Services

Most reviewed product and services
  • Jack In The Box Manager (326 reviews)
  • Jack In The Box Drive-through (220 reviews)
  • Jack In The Box Sanitary Conditions (73 reviews)
  • Burger King Burger (391 reviews)
  • Burger King Manager (83 reviews)
  • Burger King Sandwich (45 reviews)