PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dairy Queen and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dairy Queen
Burger King

Dairy Queen and Burger King Overview

Total reviews
261
853
Company responses
0
0
Issues resolved
2
2

Burger King was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 853 reviews. It is 592 reviews more than Dairy Queen received since Jul 5, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Dairy Queen customer support team than with Burger King customer service.

Dairy Queen and Burger King Consumer Ratings

Rank
177 out of 5046 in Cafes, Restaurants and Bars category
57 out of 1382 in Fast Food category
Customer service
124 in category
38 in category
Staff
144 in category
39 in category
Location
119 in category
51 in category

Dairy Queen and Burger King Rating Details

Customer service
1.7 (117 reviews)
1.7 (223 reviews)
Reviewer's quote

...6 Protecting Your Customer’s Privacy Online 1. 7 Online Advertising Compliance 1. 8 How to Collect Taxes Online 1...

John D

... grill is out of order so guess what, NO GRILLED FOOD! This is totally unacceptable! At other locales, they fix what is broken so that they can best serve the customer. "Have it Your Way" does NOT apply at this location at all. My advice is if the owner is NOT willing to fix the machines when they are down, or order enough food, they WHY does he own hi...

hannie5
Staff
1.6 (110 reviews)
1.8 (188 reviews)
Reviewer's quote

...The entire staff was in chuckle mode. So stated that i would make sure to notify corporate office of Dairy Queen and other review arenas online...

Andre W

Cold food, missing nuggets, soda machine barely works, smells, dirty tables, unprofessional staff shouting. It's kaotic unpleasant experience especially when eating..

PissedConsumer1692495
Location
3 (102 reviews)
2.8 (195 reviews)
Reviewer's quote

...This was the location in Kingwood on Northpark Dr. I have worked for ATT for years. The customer is always right...

Talmadge S

..."Purchased a meal today from your shorewood, il location. Two chicken sandwiches and a large fri. Store was not busy and service was friendly...

Dan T

Dairy Queen and Burger King Pros and Cons

Pros
  • Ice cream
  • Taste of the food
  • Staff is always nice
  • Location
  • Taste of food
  • Friendliness of team
Cons
  • Employees
  • Customer service
  • Unconcerned rude customer service from the manager
  • Poor customer service
  • Poor attitude
  • Management

Dairy Queen and Burger King Most Positive Reviews

Top rated reviews
5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Dairy Queen and Burger King Most Critical Reviews

Lowest rated reviews
1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Dairy Queen and Burger King Latest Reviews

Recent published reviews

Can I get credit for my dairy queen visit if the store doesn't have a scanner for the app on my phone?

Read all 261 reviews

Went to Burger King before 10am to order for 4 people. Restaurant looked open but no one inside. Other customers...

Read all 853 reviews

Dairy Queen and Burger King Products and Services

Most reviewed product and services
  • Dairy Queen Customer Care (35 reviews)
  • Dairy Queen Ice Cream (22 reviews)
  • Dairy Queen Manager (19 reviews)
  • Burger King Burger (368 reviews)
  • Burger King Manager (55 reviews)
  • Burger King Customer Care (39 reviews)