PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dairy Queen and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dairy Queen
Burger King

Dairy Queen and Burger King Overview

Total reviews
288
1289
Company responses
0
0
Issues resolved
3
2

Dairy Queen and Burger King Consumer Ratings

Rank
202 out of 2616 in Cafes, Restaurants and Bars category
62 out of 659 in Fast Food category
Customer service
137 in category
39 in category
Location
148 in category
53 in category
Price Affordability
170 in category
51 in category
Quality of Food
134 in category
54 in category

Dairy Queen and Burger King Rating Details

Customer service
1.7 (130 reviews)
1.6 (381 reviews)
Reviewer's quote

Very poor customer service. Was given the wrong blizzard, with no spoon. No dipping sauce for my chicken strips answer no napkins..

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On the first occasion, our Whoppers were so overcooked that they were burned, and the customer service team refused to replace them. On the second occasion, they were undercooked so poorly that the hamburger patty was cold; again they refused to replace them. Whilst the economy of Antigua turns on...

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Location
2.9 (112 reviews)
2.6 (325 reviews)
Reviewer's quote

...This was the location in Kingwood on Northpark Dr. I have worked for ATT for years. The customer is always right...

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When I get to the location they say EVERY TIME I see it on your app but we don't see it on our screen so we can't give you the FREE whopper. I then show them the phone with the burger king app T-mobile Tuesday FREE whopper and they say it's now on our computer and WE DON'T SUPPORT the Burger King...

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Price Affordability
2.3 (103 reviews)
2.6 (297 reviews)
Reviewer's quote

Dairy Queen advertises Cinco de Mayo all month long and they ended days before the month I don't understand that I go before the end of the month and get charged full price so in other words their false advertising..

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The employees are Fantastic! But, one item that hasn't been corrected is the receipt not showing the total price. The whole side on the right if the receipt is totally black from the top to bottom. I need a receipt showing what I paid for the food as I am Power of Attorney for my father and I need...

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Quality of Food
2 (102 reviews)
2.1 (297 reviews)
Reviewer's quote

In was ordering And when I got the kids Ice cream ordered, I paused to see what food to get hubby, before I could spit it out they gave me my total. In sat there looking like an idiot. I spoke into the microphone asking to order the rest, and she took the order...

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...Booger King must have lost millions of dollars in business from people who simply stopped patronizing them because of their filthy "restaurants" and greatly declining quality of food. And it qisses me off every time when they put stale buns on my Whopper's..

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Dairy Queen and Burger King Pros and Cons

Pros
  • Ice cream
  • Taste of the food
  • Staff is always nice
  • That i will never eat here again
  • Location
  • No pros
Cons
  • Employees
  • Customer service
  • Bad attitude
  • Poor customer service
  • Poor attitude
  • Management

Dairy Queen and Burger King Most Positive Reviews

Top rated reviews
5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

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5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

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5

I have had a lot of C&D in my time and make a pretty good pot myself. HOWEVER, these a DELICIOUS!!! Everything about...

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5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

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Dairy Queen and Burger King Most Critical Reviews

Lowest rated reviews
1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

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1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

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1

I phoned in a order of popcorn chicken at the Dairy Queen @ 13341 I-20 W, Tyler, TX. The person that answered the...

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1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

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Dairy Queen and Burger King Latest Reviews

Recent published reviews
1

We went to the Dairy Queen in Valleyview, AB.
What a horrible experience!! We ordered 2 Sundaes and a chocolate dipped co...

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No votes

Ordered whoppers 2 for 5 late dinner , got home looked saw green labels impossible whoppers , drove back to see 5...

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1

I tried your store once again, against my better knowledge. Entered driveup at 9:10. 4 cars ahead of me. At 9:20, I...

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2.7

In the previous sale which was 2 for $ 6 all the whopper was included .
In the new 2 for $ 5 sale, the whopper also exist...

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Dairy Queen and Burger King Products and Services

Most reviewed product and services
  • Dairy Queen Customer Care (36 reviews)
  • Dairy Queen Ice Cream (23 reviews)
  • Dairy Queen Manager (19 reviews)
  • Burger King Burger (389 reviews)
  • Burger King Manager (81 reviews)
  • Burger King Customer Care (70 reviews)