PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burger King and Dairy Queen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Burger King
Dairy Queen

Burger King and Dairy Queen Overview

Total reviews
1289
288
Company responses
0
0
Issues resolved
2
3

Burger King and Dairy Queen Consumer Ratings

Rank
61 out of 658 in Fast Food category
202 out of 2614 in Cafes, Restaurants and Bars category
Customer service
39 in category
137 in category
Location
55 in category
149 in category
Diversity of Products or Services
52 in category
155 in category
Website
48 in category
117 in category

Burger King and Dairy Queen Rating Details

Customer service
1.6 (381 reviews)
1.7 (130 reviews)
Reviewer's quote

On the first occasion, our Whoppers were so overcooked that they were burned, and the customer service team refused to replace them. On the second occasion, they were undercooked so poorly that the hamburger patty was cold; again they refused to replace them. Whilst the economy of Antigua turns on...

Read full review

Very poor customer service. Was given the wrong blizzard, with no spoon. No dipping sauce for my chicken strips answer no napkins..

Read full review
Location
2.6 (325 reviews)
2.9 (112 reviews)
Reviewer's quote

When I get to the location they say EVERY TIME I see it on your app but we don't see it on our screen so we can't give you the FREE whopper. I then show them the phone with the burger king app T-mobile Tuesday FREE whopper and they say it's now on our computer and WE DON'T SUPPORT the Burger King...

Read full review

...This was the location in Kingwood on Northpark Dr. I have worked for ATT for years. The customer is always right...

Read full review
Diversity of Products or Services
2.3 (311 reviews)
2.4 (101 reviews)
Reviewer's quote

...Neva expected such services from brand name like burger king. revert awaited..

Read full review

...At a time when the safety of all food products and social distancing is critical. Dairy Queen flopped to say the least. The drive thru was busy so I am sure the same practice of non safety was the same for them...

Read full review
Website
2.6 (303 reviews)
2.6 (94 reviews)
Reviewer's quote

...I placed an order for delivery not for picked up from your website. I need to get a refund for it..

Read full review

...i have photos but it won't load from android to your pissy website..

Read full review

Burger King and Dairy Queen Pros and Cons

Pros
  • That i will never eat here again
  • Location
  • No pros
  • Ice cream
  • Taste of the food
  • Staff is always nice
Cons
  • Poor customer service
  • Poor attitude
  • Management
  • Employees
  • Customer service
  • Bad attitude

Burger King and Dairy Queen Most Positive Reviews

Top rated reviews
5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

Read full review
5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

Read full review
5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Read full review
5

I have had a lot of C&D in my time and make a pretty good pot myself. HOWEVER, these a DELICIOUS!!! Everything about...

Read full review

Burger King and Dairy Queen Most Critical Reviews

Lowest rated reviews
1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Read full review
1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

Read full review
1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

Read full review
1

I phoned in a order of popcorn chicken at the Dairy Queen @ 13341 I-20 W, Tyler, TX. The person that answered the...

Read full review

Burger King and Dairy Queen Latest Reviews

Recent published reviews
No votes

Ordered whoppers 2 for 5 late dinner , got home looked saw green labels impossible whoppers , drove back to see 5...

Read full review
1

We went to the Dairy Queen in Valleyview, AB.
What a horrible experience!! We ordered 2 Sundaes and a chocolate dipped co...

Read full review
2.7

In the previous sale which was 2 for $ 6 all the whopper was included .
In the new 2 for $ 5 sale, the whopper also exist...

Read full review
1

I tried your store once again, against my better knowledge. Entered driveup at 9:10. 4 cars ahead of me. At 9:20, I...

Read full review

Burger King and Dairy Queen Products and Services

Most reviewed product and services
  • Burger King Burger (389 reviews)
  • Burger King Manager (81 reviews)
  • Burger King Customer Care (70 reviews)
  • Dairy Queen Customer Care (36 reviews)
  • Dairy Queen Ice Cream (23 reviews)
  • Dairy Queen Manager (19 reviews)