PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Culvers and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Culvers
Burger King

Culvers and Burger King Overview

Total reviews
303
973
Company responses
0
0
Issues resolved
3
1

Burger King was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 973 reviews. It is 670 reviews more than Culvers received since Sep 9, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Culvers customer support team than with Burger King customer service.

Culvers and Burger King Consumer Ratings

Rank
35 out of 1073 in Fast Food category
56 out of 1073 in Fast Food category
Staff
21 in category
40 in category
Location
21 in category
52 in category
Customer service
20 in category
42 in category

According to consumer ratings and reviews, Culvers ranks 21 points higher in the Fast Food category than Burger King. People gave Culvers 2.3 stars for Staff criterion in Fast Food category and it is 106 points higher than the worst rated brand in this category. At the same time, Burger King was rated 1.8 stars for Staff criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Location criterion, than we see that Culvers has a higher rating than Burger King. Regarding Customer service criterion, consumers gave Culvers 2.1 stars and it is 84% greater than other in category. Burger King however was rated 1.6 stars and it is 67% greater than other in category.

Culvers and Burger King Rating Details

Staff
2.3 (164 reviews)
1.8 (240 reviews)
Reviewer's quote

The staff just looked around at each other and then finally after other customers said something I received help and the lid was placed on properly. I was in pain filled out an incident report and I remember the young manager on duty asked me if I wanted an ice cream. The incident report states...

Lorraine A

...I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola Oil for health reasons...

Sora
Location
3.3 (162 reviews)
2.7 (231 reviews)
Reviewer's quote

The last 3 times I have been in the Casselberry Culvers location there has been a nasty sour smell at the drink station. I was with at least 1 other person upon each visit and the other people always smelled it as well. This is IMO pure neglect as I once was a bar manager and I understand what...

Rosemary L

I called location at 1800 s Georgia st in Amarillo, Tx to inquire as to when breakfast ceased to be served. Employee to me 11 a. m...

Tinika
Customer service
2.1 (159 reviews)
1.6 (268 reviews)
Reviewer's quote

I was very unsatisfied with the customer service, food quality and staff of the Culver’s I visited. I ordered cheese curds and when I received them they were soggy and cold. So I went inside and told the staff of the cheese curds they made me new ones...

Dorise

Customer service mangers at the locations I visit are rude 90% of the time and Ive waited almost 2+ hours and still counting for a manager to get a toy my 2 year old happen to lose under the locked gate part. I had 5 different people over the past three hours ask her to help us for them to receive...

Luigi

Culvers and Burger King Pros and Cons

Pros
  • Good food
  • When order is accurate
  • Staff is very helpful and courteous
  • Location
  • That i will never eat here again
  • No pros
Cons
  • Workers at the cash registers
  • Wait and the service
  • Unprofessional
  • Poor customer service
  • Poor attitude
  • Management

Culvers and Burger King Most Positive Reviews

Top rated reviews
5

Sorry, but I don't believe ANY of these complaints. Never had a bad experience and im there slot!

5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Culvers and Burger King Most Critical Reviews

Lowest rated reviews
1

Wrong orders. 3 out of 4 incorrect. Waited a long time to receive wrong order. Manager has no customer service skills....

1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Culvers and Burger King Latest Reviews

Recent published reviews
1

Back in December, I was at Culver's in Phoenix, AZ, and as I went to get my drink the top fell off and hit me in my head...

Read all 303 reviews
1.2

I'm senior citizen, with heart condition. I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola...

Read all 973 reviews

Culvers and Burger King Products and Services

Most reviewed product and services
  • Culvers Manager (42 reviews)
  • Culvers Customer Care (27 reviews)
  • Culvers Drive-through (27 reviews)
  • Burger King Burger (385 reviews)
  • Burger King Manager (72 reviews)
  • Burger King Customer Care (54 reviews)