PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Culvers and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Culvers
Burger King

Culvers and Burger King Overview

Total reviews
379
1288
Company responses
0
0
Issues resolved
3
2

Culvers and Burger King Consumer Ratings

Rank
32 out of 658 in Fast Food category
61 out of 658 in Fast Food category
Customer service
21 in category
38 in category
Location
22 in category
54 in category
Product or Service Quality
26 in category
48 in category
Value for money
33 in category
62 in category

Culvers and Burger King Rating Details

Customer service
2.1 (201 reviews)
1.6 (381 reviews)
Reviewer's quote

Staff at my neighborhood store are very rude and not customer service friendly at all. And they lie right to your face..

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On the first occasion, our Whoppers were so overcooked that they were burned, and the customer service team refused to replace them. On the second occasion, they were undercooked so poorly that the hamburger patty was cold; again they refused to replace them. Whilst the economy of Antigua turns on...

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Location
3.2 (189 reviews)
2.6 (325 reviews)
Reviewer's quote

No one at this location was wearying PPE. My son just went to a store in Madison Heights Mi and everyone was in PPE. I am a serve safe certified customer and was shocked at the Mt Pleasant store...

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When I get to the location they say EVERY TIME I see it on your app but we don't see it on our screen so we can't give you the FREE whopper. I then show them the phone with the burger king app T-mobile Tuesday FREE whopper and they say it's now on our computer and WE DON'T SUPPORT the Burger King...

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Product or Service Quality
2 (187 reviews)
1.7 (285 reviews)
Reviewer's quote

My family and I visit the restaurant often and over the years I have noticed the quality of the food has begin to go down. When your restaurant 1st open you could see great quality and how the food was prepared. And on the burgers there was even a pickle on top made you guys stand out...

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But then something happened and they kept a messy, filthy "restaurant" and they greatly lowered the quality of their food. And I hate the browning lettuce that they put on their Whopper's. I would request that they leave it off, buy I'm afraid that it will make the order to complicated for the...

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Value for money
2.5 (183 reviews)
2.1 (247 reviews)
Reviewer's quote

...last time I called to make the manager Hayden aware, and he apologized and stated for me to bring my receipt in at my convenience, and he would refund me my money. When I went in to get a refund the manager Jamie stated she could not refund me the money that she was not allowed to do so and that they usually make...

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...to!! The employees as well!!! Because of all my bad experiences with several BKs, I will never return! I will be more than happy to bring my business and money to McDonalds!! I just cannot believe the people you hire to run your business! Good way to bring all your businesses down to the...

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Culvers and Burger King Pros and Cons

Pros
  • Good food
  • When order is accurate
  • Good food and close to our apt
  • That i will never eat here again
  • Location
  • No pros
Cons
  • Workers at the cash registers
  • Service at that culvers on that day
  • Wait and the service
  • Poor customer service
  • Poor attitude
  • Management

Culvers and Burger King Most Positive Reviews

Top rated reviews
5

Sorry, but I don't believe ANY of these complaints. Never had a bad experience and im there slot!

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5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

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5

Wednesday evening Dereck Richardson was given a duty to go out in extreme humid weather. Prior to employment Culvers...

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5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

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Culvers and Burger King Most Critical Reviews

Lowest rated reviews
1

Wrong orders. 3 out of 4 incorrect. Waited a long time to receive wrong order. Manager has no customer service skills....

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1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

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1

Pulledup to the restaurant gave them my card to pay for it. They did bot give me a number until 15 miutes later. Then...

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1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

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Culvers and Burger King Latest Reviews

Recent published reviews
1.7

DIDNT KNOW U GOT A 1/3 OF A CUP OF CHEESE WITH THE PRETZEL BITES. ALSO ASKED FOR MORE CHEESE AND WAS TOLD THATS ALL...

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2.7

In the previous sale which was 2 for $ 6 all the whopper was included .
In the new 2 for $ 5 sale, the whopper also exist...

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No votes

Have not heard back from a higher up person that the person on the phone would be getting a hold of me. Can't even flow...

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3.6

It was due to a problem with the store's card machine that day. Its solved.
However, every other time we've ordered from...

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Culvers and Burger King Products and Services

Most reviewed product and services
  • Culvers Manager (48 reviews)
  • Culvers Customer Care (33 reviews)
  • Culvers Drive-through (28 reviews)
  • Burger King Burger (389 reviews)
  • Burger King Manager (81 reviews)
  • Burger King Customer Care (70 reviews)