PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burger King and Culvers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Burger King
Culvers

Burger King and Culvers Overview

Total reviews
1199
352
Company responses
0
0
Issues resolved
2
3

Burger King and Culvers Consumer Ratings

Rank
63 out of 648 in Fast Food category
32 out of 648 in Fast Food category
Customer service
No votes
23 in category
Location
No votes
21 in category
Diversity of Products or Services
No votes
27 in category
Website
No votes
34 in category

Burger King and Culvers Rating Details

Customer service
No votes
2.1 (186 reviews)
Reviewer's quote

Ty Hunter treats customers aggressively she does not have good customer service skills as a manger I witnessed her cussing a customer out that was intoxicated. Ty Hunter the manger wanted to fight this lady even though the lady was intoxicated the manger could have handled the situation...

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The most disrespectful, insensitive customer service skills I have ever experienced! I will never go back again to this Culvers. Thank you to the Culvers on Deer Valley and 19th ave for helping me and informing me that the information this manager gave me was false and for apologizing on their...

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Location
No votes
3.3 (182 reviews)
Reviewer's quote

went me through the drive through at he Clark lane location in Columbia Missouri with my son who was sick at was very admin about Burger King for lunch I go through the drive through and order when I get to the window I asked if they had my order correct bc the lady in the intercom had a little...

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No one at this location was wearying PPE. My son just went to a store in Madison Heights Mi and everyone was in PPE. I am a serve safe certified customer and was shocked at the Mt Pleasant store...

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Diversity of Products or Services
No votes
2.9 (160 reviews)
Reviewer's quote

...It's 3 times mistaken about the Product quality, Customer services and Manager problem. 1) Product Quality- Meat very badly over cook and Cold or maybe leftover yesterday. It's tasting horrible..

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Won't honor internet coupons for products..

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Website
No votes
2.8 (149 reviews)
Reviewer's quote

...I placed an order for delivery not for picked up from your website. I need to get a refund for it..

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...I filled out a "Restaurant Experience" survey on Culver's website and have yet to get a response..

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Burger King and Culvers Pros and Cons

Pros
  • Location
  • That i will never eat here again
  • No pros
  • Good food
  • When order is accurate
  • Food is good when your staff gets the order right
Cons
  • Poor customer service
  • Poor attitude
  • Management
  • Service at that culvers on that day
  • Workers at the cash registers
  • Wait and the service

Burger King and Culvers Most Positive Reviews

Top rated reviews
5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

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5

Sorry, but I don't believe ANY of these complaints. Never had a bad experience and im there slot!

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5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

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5

Wednesday evening Dereck Richardson was given a duty to go out in extreme humid weather. Prior to employment Culvers...

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Burger King and Culvers Most Critical Reviews

Lowest rated reviews
1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

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1

Wrong orders. 3 out of 4 incorrect. Waited a long time to receive wrong order. Manager has no customer service skills....

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1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

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1

Pulledup to the restaurant gave them my card to pay for it. They did bot give me a number until 15 miutes later. Then...

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Burger King and Culvers Latest Reviews

Recent published reviews
2.2

I did a mobile order on the app and I applied the coupon for one free kids meal with $1+ purchase, the coupon said it...

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2.8

Went to the Culvers in Cedar City, Utah on Sunday May 31st. A sign was advertising buy one get one free burgers for the...

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1

I order food online and when I went to pick it up it was closed at the Hiawatha location But I wasnt sure it charged...

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1.8

I repeated my order twice and asked the drive thru worker to read back the order. Upon getting to the window to pay, he...

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Burger King and Culvers Products and Services

Most reviewed product and services
  • Burger King Burger (388 reviews)
  • Burger King Manager (79 reviews)
  • Burger King Customer Care (70 reviews)
  • Culvers Manager (44 reviews)
  • Culvers Customer Care (31 reviews)
  • Culvers Drive-through (28 reviews)