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Burberry

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $8.9K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.9
Discounts and Special Offers
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Live chat on website 1

Customers don't like

  • Service or quality of product1
  • Retail customer service1
  • Not understanding1
  • Customer service1
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 648 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Discounts and Special Offers
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Pretty jewelry 3
  • Display of products 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Theresa was very attententive as always 1

Customers don't like

  • Careless customer care13
  • False guarantee7
  • Refusal to refund2
  • Poor customer services skills2
  • Defective jewelry2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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