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E-commerce
Has verified representatives
  • 6 ISSUES RESOLVED
  • 96 COMPANY RESPONSES
  • 624 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $840 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Turnaround Time
  • Product 10
  • Commercial was good 4
  • Fantastic product and fantastic service 3
  • Respect and courtesy from customer service representative 2
  • Product line 2

Customers don't like

  • False advertising7
  • False free gift6
  • False advertising6
  • Could not find free surprise on the website6
  • Ripoff coupon3
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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2093 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Turnaround Time
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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