PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bulbhead and Gotham Steel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bulbhead
Gotham Steel

Bulbhead and Gotham Steel Overview

Total reviews
1146
429
Company responses
96
0
Issues resolved
10
2

Bulbhead and Gotham Steel Consumer Ratings

Rank
449 out of 3082 in E-commerce category
51 out of 275 in Kitchen and Cooking category
Customer service
285 in category
27 in category
Product or Service Quality
303 in category
40 in category
Website
520 in category
44 in category
Advertised vs Delivered
244 in category
34 in category

Bulbhead and Gotham Steel Rating Details

Customer service
1.5 (410 reviews)
1.6 (130 reviews)
Reviewer's quote

...00, argumentative customer service, basically a product that won't stand up to the Florida weather, and a charge not stated on the package. if you are going to make a product and it fails at least have the decency to replace it at no cost to the customer..

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...Missing free egg pan! Customer service is the worst, and should be fired. They are destroying your business So, send me 2 pans, not damaged, and the free egg pan. And I will go away!..

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Product or Service Quality
2 (377 reviews)
1.4 (151 reviews)
Reviewer's quote

Once I got the order and started using the product it didn't last. Don't waste your money on their sun glass. The film on the glass doesn't last...

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Upon contacting Gotham they would replace the piece is sent in payment, yet they guarantee their product. The cost would be the price I could go buy another non-stick pan at my local store. Its obvious they do not stand behind their product only will replace if you pay, Guarantee is not a word they...

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Website
1.8 (374 reviews)
1.8 (110 reviews)
Reviewer's quote

...I feel like I am getting "screwed"!!! Where is my purchase? That website you linked me to did not work. The Chinese page did not help!!! WHERE IS MY ORDER??? Signed PISSED OFF..

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...Gotham steel customer status website tells you the domain is up for sale. The customer service allows you to print your original receipt and that's it. I've been waiting over a month!! If Covid-19 is effecting them they should update their website to state that..

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Advertised vs Delivered
1.8 (361 reviews)
1.5 (99 reviews)
Reviewer's quote

...I have been hearing that the product has gone to the shipper, and will be delivered with in 7 to 10 days for about a month..

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We bougth Two of the Gotham Steel Non Stick Copper Fry Pans that was advertised on TV . They both stick stick crazy. We done everything we were suppose to do...

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Bulbhead and Gotham Steel Pros and Cons

Pros
  • Product
  • It was the first time i ordered from them
  • Commercial was good
  • Rip off
  • Promise of a good product
  • I love the size and shape of the pan
Cons
  • Terrible customer service
  • False advertising
  • False free gift
  • Are definitely not as advertised
  • Fact my food stuck to pans
  • Disappointed with the product quality

Bulbhead and Gotham Steel Most Positive Reviews

Top rated reviews
5

Bought Atomic Beam flashlight. Seems to be a good product. However there is no way toclaim the free gift as the sight...

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5

My Gotham steel product is chipping and now I must scrub them with abrasive products! Yes it is false advertising! I...

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5

I had bought an Atomic Beam in a store & in the package was a SURPRISE free gift for $10.00 & had to go online to
get...

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5

I saved until I had enough to purchase a "Gotham Diamond 9.5 square fry pan item#1507VPAY. Once I received the pan I...

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Bulbhead and Gotham Steel Most Critical Reviews

Lowest rated reviews
1

I bought 2 @ walmart, at first very cool, had a couple days of rain, both dead. I eont buy more next year. Fool me...

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1

The Gotham pan is garbage everything sticks to it I I am very disappointed with this product and we'll be making review...

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1

I bought two of the no-work can openers. IT IS CHINESE JUNK. It does not work like they lie about. Just goes to show...

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1

My daughter bought me the frying pan from in store and it cost 80 bucks. I have had problems since I got it, the food...

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Bulbhead and Gotham Steel Latest Reviews

Recent published reviews
1.3

Once I got the order and started using the product it didn't last. Don't waste your money on their sun glass. The film...

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1

I have 3 Gotham "non-stick" frypans. They now all stick about the same as a stainless steel pan. They all stick...

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2

South Florida 1/2 day in the sun and the pipe burst, called Buldhead, and was told that my psi was to high, then it...

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2.5

All of my Gotham steel pans are pealing and also are scratched I am in the process of sending my pants back to you so I...

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Bulbhead and Gotham Steel Products and Services

Most reviewed product and services
  • Bulbhead Deal (166 reviews)
  • Bulbhead Shipping Service (70 reviews)
  • Bulbhead Customer Care (43 reviews)
  • Gotham Steel Frying Pan (152 reviews)
  • Gotham Steel Cookware (44 reviews)
  • Gotham Steel Grill (28 reviews)