PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Budsies and Toys R Us as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Budsies

Budsies

Has verified representatives
1.8
Budsies
Toys R Us

Budsies and Toys R Us Overview

Total reviews
21
401
Company responses
2
0
Issues resolved
0
2

Toys R Us was first mentioned on PissedConsumer on Nov 21, 2007 and since then this brand received 401 reviews. It is 380 reviews more than Budsies received since Mar 14, 2016.

Budsies and Toys R Us Consumer Ratings

Rank
46 out of 368 in Kids' Stores category
39 out of 368 in Kids' Stores category
Customer service
25 in category
41 in category
Delivery Service
19 in category
34 in category
Website
20 in category
37 in category

According to consumer ratings and reviews, Toys R Us ranks 7 points higher in the Kids' Stores category than Budsies. People gave Budsies 1.5 stars for Customer service criterion in Kids' Stores category and it is 65 points higher than the worst rated brand in this category. At the same time, Toys R Us was rated 1.2 stars for Customer service criterion in this category and it is 49 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Budsies has a higher rating than Toys R Us. Regarding Website criterion, consumers gave Budsies 2.9 stars and it is 78% greater than other in category. Toys R Us however was rated 2.1 stars and it is 59% greater than other in category.

Budsies and Toys R Us Rating Details

Customer service
1.5 (17 reviews)
1.2 (131 reviews)
Reviewer's quote

...Worst customer service ever. Buyer beware...

Jan T

...No wonder they are closing the doors the customer service sucks with these people. Serves them right..

Steve K
Delivery Service
2.1 (16 reviews)
1.7 (80 reviews)
Reviewer's quote

I ordered Budsies for the holidays and paid over $200 in expedite fees. These gifts were for my grandkids for Hanukkah and I was assured I would have them by then. I received a tracking number stating that they would arrive by my holiday party. They then sent my package to someone else and messed...

Imagene

...I checked out using PayPal and selected my home address as the delivery address. An hour later, I checked my confirmation email and noticed that it was instead being shipped to my friend's address despite selecting my home address as the delivery address. I immediately talked to "Lori L...

Ormand
Website
2.9 (16 reviews)
2.1 (93 reviews)
Reviewer's quote

...I'd say to be cautious and not expect to see the quality budsies that happy children on their website show because my budsie was the premium selection too and the detail if my budsie was no where near that attention to detail..

PissedConsumer1640784

Placed an online order 5 days prior to xmas and website said "pickup today" order never arrived, no email letting us know went in store they said stock came from warehouse shuld be in tommorow. Called store still no stock, called around to see if another store had the item rep told us no more. Went...

PissedConsumer1156300

Budsies and Toys R Us Pros and Cons

Pros
  • Plush toy
  • Price
  • Easy online shopping
  • Way you screwed my money up
Cons
  • Poor customer service
  • Poor communicaiton
  • Horrible doll
  • Customer service
  • Incompetent representative
  • Being cheated on refund amount

Budsies and Toys R Us Most Positive Reviews

Top rated reviews
4.5

So this is more of an assessment of Budsies than rather it is primarily the review of my plush. When I ordered my plush...

4.8

I MUST SAY TOY R US IN LITHONIA GEORGIA.....has a team of outstanding workers.... the sale associate Trelisha gave 110%...

Budsies and Toys R Us Most Critical Reviews

Lowest rated reviews
1

I ordered Budsies for the holidays and paid over $200 in expedite fees. These gifts were for my grandkids for Hanukkah...

1

I ordered a Wii game online for in store pick up using my paypal account to pay for item. I received confirmation...

Budsies and Toys R Us Latest Reviews

Recent published reviews
1

I had been working with the Budsies brand for YEARS - around when they were new and not long after they premiered on...

Read all 21 reviews

I recently ordered items online and several days later I received notice some were on backorder. I received a partial...

Read all 401 reviews

Budsies and Toys R Us Products and Services

Most reviewed product and services
  • Budsies Doll (8 reviews)
  • Budsies Toy (4 reviews)
  • Budsies Shipping Service (1 review)
  • Toys R Us Customer Care (68 reviews)
  • Toys R Us Manager (36 reviews)
  • Toys R Us Shipping Service (33 reviews)