PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Ashton Drake Galleries and Budsies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Ashton Drake Galleries

The Ashton Drake Galleries

Has verified representatives
1.8
Budsies

Budsies

Has verified representatives
1.8
The Ashton Drake Galleries
Budsies

The Ashton Drake Galleries and Budsies Overview

Total reviews
356
21
Company responses
10
2
Issues resolved
2
0

The Ashton Drake Galleries was first mentioned on PissedConsumer on Sep 11, 2008 and since then this brand received 356 reviews. It is 335 reviews more than Budsies received since Mar 14, 2016. Budsies responds to reviews and communicates with its consumers more often than The Ashton Drake Galleries. Budsies customer service team contacts its customers via PissedConsumer.com in 10 percent of cases.

The Ashton Drake Galleries and Budsies Consumer Ratings

Rank
435 out of 4568 in E-commerce category
47 out of 368 in Kids' Stores category
Customer service
256 in category
25 in category
Delivery Service
244 in category
19 in category
Price Affordability
525 in category
64 in category

The Ashton Drake Galleries and Budsies Rating Details

Customer service
1.5 (185 reviews)
1.5 (17 reviews)
Reviewer's quote

...Not pleased at all with the customer service !!!..

PissedConsumer1722883

...Worst customer service ever. Buyer beware...

Jan T
Delivery Service
1.9 (180 reviews)
2.1 (16 reviews)
Reviewer's quote

...waited she was not available, reordered the first baby but would have to wait 4 months for delivery, needed by September 3 but was promised by August 6th..

PissedConsumer1616652

I ordered Budsies for the holidays and paid over $200 in expedite fees. These gifts were for my grandkids for Hanukkah and I was assured I would have them by then. I received a tracking number stating that they would arrive by my holiday party. They then sent my package to someone else and messed...

Imagene
Price Affordability
1.9 (167 reviews)
1.3 (15 reviews)
Reviewer's quote

...When I call it really seems they have no clue about shipping like they’re guessing, horrible customer service And for the price of the doll I will go back to paradise galleries. Goodbye..

LF

I had been working with the Budsies brand for YEARS - around when they were new and not long after they premiered on the TV show Shark Tank. I was thrilled and honored to work with them and joined their affiliate program as soon as it became available. Flash forward, in the recent years they joined...

Eric a

The Ashton Drake Galleries and Budsies Pros and Cons

Pros
  • General appearance
  • Shipped in a timely manner
  • Quality
  • Plush toy
Cons
  • Customer service
  • False advertisement
  • Unable to stop charges
  • Poor customer service
  • Poor communicaiton
  • Horrible doll

The Ashton Drake Galleries and Budsies Most Positive Reviews

Top rated reviews
5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no d...

4.5

So this is more of an assessment of Budsies than rather it is primarily the review of my plush. When I ordered my plush...

The Ashton Drake Galleries and Budsies Most Critical Reviews

Lowest rated reviews
1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

1

I ordered Budsies for the holidays and paid over $200 in expedite fees. These gifts were for my grandkids for Hanukkah...

The Ashton Drake Galleries and Budsies Latest Reviews

Recent published reviews
2

I also purchased Little Grace and she is developing black spots in various places on her body!!
Whats going on????

Read all 356 reviews
1

I had been working with the Budsies brand for YEARS - around when they were new and not long after they premiered on...

Read all 21 reviews

The Ashton Drake Galleries and Budsies Products and Services

Most reviewed product and services
  • The Ashton Drake Galleries Doll (110 reviews)
  • The Ashton Drake Galleries Shipping Service (91 reviews)
  • The Ashton Drake Galleries Customer Care (16 reviews)
  • Budsies Doll (8 reviews)
  • Budsies Toy (4 reviews)
  • Budsies Shipping Service (1 review)