PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Ashton Drake Galleries and Budsies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Ashton Drake Galleries

The Ashton Drake Galleries

Has verified representatives
1.8
Budsies

Budsies

Has verified representatives
2.0
The Ashton Drake Galleries
Budsies

The Ashton Drake Galleries and Budsies Overview

Total reviews
369
21
Company responses
10
2
Issues resolved
3
1

The Ashton Drake Galleries was first mentioned on PissedConsumer on Sep 11, 2008 and since then this brand received 369 reviews. It is 348 reviews more than Budsies received since Mar 14, 2016. Budsies responds to reviews and communicates with its consumers more often than The Ashton Drake Galleries. Budsies customer service team contacts its customers via PissedConsumer.com in 10 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Budsies customer support team than with The Ashton Drake Galleries customer service.

The Ashton Drake Galleries and Budsies Consumer Ratings

Rank
442 out of 4212 in E-commerce category
34 out of 313 in Kids' Stores category
Customer service
259 in category
24 in category
Delivery Service
249 in category
19 in category
Price Affordability
540 in category
59 in category

The Ashton Drake Galleries and Budsies Rating Details

Customer service
1.5 (191 reviews)
1.8 (17 reviews)
Reviewer's quote

...I called and spoke with your representative by the nsme of Tamika she advised me that this would not happen again and it did this is very bad customer service i need my money refunded i do not have your property you received it back and i have all emails to prove it. Unsatisfied customer..

Yatzil

...Worst customer service ever. Buyer beware...

Jan T
Delivery Service
1.9 (187 reviews)
2.4 (16 reviews)
Reviewer's quote

...Ashton Drake is the worst company with the worst customer service, and they really have no clue what is going on. Buyer beware..

Grethel

...They are not providing the service I was promised or what I paid for. Nothing shipping so I have no product. Yet, they refuse to cancel and issue the refund...

ADrewes
Price Affordability
1.9 (173 reviews)
1.6 (15 reviews)
Reviewer's quote

...When I call it really seems they have no clue about shipping like they’re guessing, horrible customer service And for the price of the doll I will go back to paradise galleries. Goodbye..

LF

I had been working with the Budsies brand for YEARS - around when they were new and not long after they premiered on the TV show Shark Tank. I was thrilled and honored to work with them and joined their affiliate program as soon as it became available. Flash forward, in the recent years they joined...

ADrewes

The Ashton Drake Galleries and Budsies Pros and Cons

Pros
  • Shipped in a timely manner
  • General appearance
  • Quality
  • Plush toy
Cons
  • Customer service
  • False advertisement
  • Unable to stop charges
  • Poor customer service
  • Poor communicaiton
  • Horrible doll

The Ashton Drake Galleries and Budsies Most Positive Reviews

Top rated reviews
5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no d...

5

I had been working with the Budsies brand for YEARS - around when they were new and not long after they premiered on...

The Ashton Drake Galleries and Budsies Most Critical Reviews

Lowest rated reviews
1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

1

I ordered Budsies for the holidays and paid over $200 in expedite fees. These gifts were for my grandkids for Hanukkah...

The Ashton Drake Galleries and Budsies Latest Reviews

Recent published reviews
5

Its OK its after hours and the company is not open. Ill call back tomorrow but I wanted to go back on your phone system...

Read all 369 reviews
1

On 10/22/2019 I made opted to purchase a 'Selfie' from Budsies, a plush doll to replicate a person who had passed away....

Read all 21 reviews

The Ashton Drake Galleries and Budsies Products and Services

Most reviewed product and services
  • The Ashton Drake Galleries Doll (112 reviews)
  • The Ashton Drake Galleries Shipping Service (94 reviews)
  • The Ashton Drake Galleries Customer Care (16 reviews)
  • Budsies Doll (8 reviews)
  • Budsies Toy (4 reviews)
  • Budsies Shipping Service (1 review)