PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Budsies and The Ashton Drake Galleries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Budsies

Budsies

Has verified representatives
1.8
The Ashton Drake Galleries

The Ashton Drake Galleries

Has verified representatives
1.8
Budsies
The Ashton Drake Galleries

Budsies and The Ashton Drake Galleries Overview

Total reviews
21
358
Company responses
2
10
Issues resolved
0
2

The Ashton Drake Galleries was first mentioned on PissedConsumer on Sep 11, 2008 and since then this brand received 358 reviews. It is 337 reviews more than Budsies received since Mar 14, 2016. Budsies responds to reviews and communicates with its consumers more often than The Ashton Drake Galleries. Budsies customer service team contacts its customers via PissedConsumer.com in 10 percent of cases.

Budsies and The Ashton Drake Galleries Consumer Ratings

Rank
46 out of 368 in Kids' Stores category
436 out of 4580 in E-commerce category
Customer service
25 in category
256 in category
Exchange, Refund and Cancellation Policy
35 in category
228 in category
Website
20 in category
354 in category

Budsies and The Ashton Drake Galleries Rating Details

Customer service
1.5 (17 reviews)
1.5 (186 reviews)
Reviewer's quote

...Worst customer service ever. Buyer beware...

Jan T

...Not pleased at all with the customer service !!!..

PissedConsumer1722883
Exchange, Refund and Cancellation Policy
1.4 (16 reviews)
1.7 (141 reviews)
Reviewer's quote

They totally messed it up!! I didnt want an interpre6of my daughter's drawing, I wanted a stuffed animsl of my daughter's drawing!! There is no black dot in the eyes of my daughter's bunny!! They also made the noss like a long W. My daughter drew the nose not that long AT ALL with the left side...

Marie R

...The company refuses to exchange them No problem I’m reporting to the better business bureau Poor product false claims to the consumer and insult to a customer Shame on you Ashton Drake..

Rita B
Website
2.9 (16 reviews)
2.3 (162 reviews)
Reviewer's quote

...I'd say to be cautious and not expect to see the quality budsies that happy children on their website show because my budsie was the premium selection too and the detail if my budsie was no where near that attention to detail..

PissedConsumer1640784

...Completely disappointed! The attached photo shows the actual doll at the top and the advertisement for the doll on their website..

Charisse C

Budsies and The Ashton Drake Galleries Pros and Cons

Pros
  • Plush toy
  • Shipped in a timely manner
  • General appearance
  • Quality
Cons
  • Poor customer service
  • Poor communicaiton
  • Horrible doll
  • Customer service
  • False advertisement
  • Unable to stop charges

Budsies and The Ashton Drake Galleries Most Positive Reviews

Top rated reviews
4.5

So this is more of an assessment of Budsies than rather it is primarily the review of my plush. When I ordered my plush...

5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no d...

Budsies and The Ashton Drake Galleries Most Critical Reviews

Lowest rated reviews
1

I ordered Budsies for the holidays and paid over $200 in expedite fees. These gifts were for my grandkids for Hanukkah...

1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

Budsies and The Ashton Drake Galleries Latest Reviews

Recent published reviews
1

I had been working with the Budsies brand for YEARS - around when they were new and not long after they premiered on...

Read all 21 reviews

After I placed my order for this doll, I got an email later on saying this doll would not ship until May 2020. This...

Read all 358 reviews

Budsies and The Ashton Drake Galleries Products and Services

Most reviewed product and services
  • Budsies Doll (8 reviews)
  • Budsies Toy (4 reviews)
  • Budsies Shipping Service (1 review)
  • The Ashton Drake Galleries Doll (110 reviews)
  • The Ashton Drake Galleries Shipping Service (91 reviews)
  • The Ashton Drake Galleries Customer Care (16 reviews)