PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buds Gun Shop and GunBroker as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buds Gun Shop
GunBroker

Buds Gun Shop and GunBroker Overview

Total reviews
234
7
Company responses
0
0
Issues resolved
1
1

Buds Gun Shop was first mentioned on PissedConsumer on Oct 8, 2012 and since then this brand received 234 reviews. It is 227 reviews more than GunBroker received since Jul 8, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with GunBroker customer support team than with Buds Gun Shop customer service.

Buds Gun Shop and GunBroker Consumer Ratings

Rank
14 out of 353 in Weapons category
47 out of 353 in Weapons category
Customer service
10 in category
51 in category
Exchange, Refund and Cancellation Policy
8 in category
46 in category
Website
16 in category
No votes

According to consumer ratings and reviews, Buds Gun Shop ranks 33 points higher in the Weapons category than GunBroker. People gave Buds Gun Shop 1.8 stars for Customer service criterion in Weapons category and it is 43 points higher than the worst rated brand in this category. At the same time, GunBroker was rated 1 stars for Customer service criterion in this category and it is 2 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Buds Gun Shop has a higher rating than GunBroker. Regarding Website criterion, consumers gave Buds Gun Shop 2.6 stars and it is 70% greater than other in category.

Buds Gun Shop and GunBroker Rating Details

Customer service
1.8 (144 reviews)
1 (3 reviews)
Reviewer's quote

I hold her in high regards as a true customer service professional. *****Buds NV has a history of deleting accounts rather than dealing with Customers who have issues or legitimate concerns. Customers that have no issues never have to come in contact with Buds employees which are the 99% they brag...

James E

...We only want to do business with YOU and Gunbroker ! Customer service will not even call us..

PissedConsumer1694353
Exchange, Refund and Cancellation Policy
2 (113 reviews)
1 (1 review)
Reviewer's quote

Enter a women named Delilah, whose only polite exchange was the reissuing of the exact same standard refrain I had received from the other CSR's over the course of the two days I had chatted into their site, 3-7 days processing, we will immediately email(IMMEDIATELY)upon your purchase shipping!...

Stephen C

Totally disregarded fraudulent transaction. No phone number to contact.

Kynslee
Website
2.6 (132 reviews)
No votes
Reviewer's quote

...The only thing about posting this is that they don't care because unsatisfied customers never get to comment on their website..

Justin B

No items

Buds Gun Shop and GunBroker Pros and Cons

Pros
  • Price
  • Pricing
  • Variety of selection
No votes
Cons
  • Customer service
  • Shipping and customer service
  • Deceptive advertising
  • No phone contact number

Buds Gun Shop and GunBroker Most Positive Reviews

Top rated reviews
5

I purchased an HK45C sand on 3/1/16 and it arrived 3/4/16. I inspected it at the dealer and it is clean and in perfect...

No votes

Buds Gun Shop and GunBroker Most Critical Reviews

Lowest rated reviews
1

Absolutely no way to contact anyone. Ordered a magazine on Tuesday didn't ship until Thursday. Got wrong tracking...

1

We have always worked with gunbroker and had a great working relationship, however now they will not communicate with...

Buds Gun Shop and GunBroker Latest Reviews

Recent published reviews
1

I am an FFl dealer.Ordered a shotgun that was told was in stock and I was lied to.They charged my credit card the...

Read all 234 reviews
1

Totally disregarded fraudulent transaction. No phone number to contact.

Read all 7 reviews

Buds Gun Shop and GunBroker Products and Services

Most reviewed product and services
  • Buds Gun Shop Customer Care (55 reviews)
  • Buds Gun Shop Shipping Service (50 reviews)
  • Buds Gun Shop Advertisement (4 reviews)
  • Gunbroker Customer Care (2 reviews)