PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Outdoors and Buds Gun Shop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Outdoors
Buds Gun Shop

Gander Outdoors and Buds Gun Shop Overview

Total reviews
35
234
Company responses
0
0
Issues resolved
1
1

Buds Gun Shop was first mentioned on PissedConsumer on Oct 8, 2012 and since then this brand received 234 reviews. It is 199 reviews more than Gander Outdoors received since May 15, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gander Outdoors customer support team than with Buds Gun Shop customer service.

Gander Outdoors and Buds Gun Shop Consumer Ratings

Rank
18 out of 238 in Hunting, Fishing and Camping category
14 out of 353 in Weapons category
Staff
15 in category
17 in category
Customer service
13 in category
10 in category
Price Affordability
12 in category
15 in category

Gander Outdoors and Buds Gun Shop Rating Details

Staff
1.6 (19 reviews)
1.9 (117 reviews)
Reviewer's quote

...The staff there are rude and have little if any knowledge of what they are doing. Called corporate and they connected me with the store. WTF...

PissedConsumer1582203

I was forced to use the chat room on their website, both convenient and easily controlled by Buds staff online. The reason I inquired is that my FFL was going on vacation and I was concerned it was likely to be stuck in limbo. In the chatroom I simply asked the CSR to check where my order was in...

Stephen C
Customer service
1.7 (18 reviews)
1.8 (144 reviews)
Reviewer's quote

...I called the customer service department after 20 min of arguing with the representive that the two tents are different she insisted they were the same item just a different color. I then told here Gander is false advertising. I asked to be transferred to a manager...

CONSTANCE B

I hold her in high regards as a true customer service professional. *****Buds NV has a history of deleting accounts rather than dealing with Customers who have issues or legitimate concerns. Customers that have no issues never have to come in contact with Buds employees which are the 99% they brag...

James E
Price Affordability
2.5 (16 reviews)
3.3 (119 reviews)
Reviewer's quote

...I waited patiently while they talked about their lunch breaks and other stuff not one of them even acknowledge me so I had to go up to the register and the price change girl acted like I was bothering her that she had to go in the back and get the part herself. I've never had that problem at Camping...

PissedConsumer1556338

...I called Buds and was told that there was an "error" on the price and now I have to pay 1000 for the firearm..

michael b

Gander Outdoors and Buds Gun Shop Pros and Cons

Pros
  • No pros
  • Variety and pricing
  • Store close by my location
  • Price
  • Pricing
  • Variety of selection
Cons
  • Being deceived about product availability
  • Terrible customer service
  • Little to no knowledge of what they are doing
  • Customer service
  • Shipping and customer service
  • Deceptive advertising

Gander Outdoors and Buds Gun Shop Most Positive Reviews

Top rated reviews
4.8

I bought a bow and it wasn't even at Gander Outdoors. I called them to see if they could set up my bow. the technician...

5

I purchased an HK45C sand on 3/1/16 and it arrived 3/4/16. I inspected it at the dealer and it is clean and in perfect...

Gander Outdoors and Buds Gun Shop Most Critical Reviews

Lowest rated reviews
1

We purchased a membership that said "free use of archery range for the year." after the 4th or 5th trip they said they w...

1

Absolutely no way to contact anyone. Ordered a magazine on Tuesday didn't ship until Thursday. Got wrong tracking...

Gander Outdoors and Buds Gun Shop Latest Reviews

Recent published reviews

Closed new store in less than a year!!!!!!! Hope they go bankrupt!!!@

Read all 35 reviews
1

I am an FFl dealer.Ordered a shotgun that was told was in stock and I was lied to.They charged my credit card the...

Read all 234 reviews

Gander Outdoors and Buds Gun Shop Products and Services

Most reviewed product and services
  • Gander Outdoors Customer Care (6 reviews)
  • Gander Outdoors Shipping Service (2 reviews)
  • Gander Outdoors Manager (2 reviews)
  • Buds Gun Shop Customer Care (55 reviews)
  • Buds Gun Shop Shipping Service (51 reviews)
  • Buds Gun Shop Advertisement (4 reviews)