PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buds Gun Shop and Gander Outdoors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buds Gun Shop
Gander Outdoors

Buds Gun Shop and Gander Outdoors Overview

Total reviews
325
52
Company responses
0
0
Issues resolved
1
2

Buds Gun Shop and Gander Outdoors Consumer Ratings

Rank
22 out of 160 in Weapons category
22 out of 175 in Hunting, Fishing and Camping category
Customer service
16 in category
16 in category
Website
18 in category
24 in category
Price Affordability
18 in category
18 in category
Diversity of Products or Services
8 in category
19 in category

Buds Gun Shop and Gander Outdoors Rating Details

Customer service
1.8 (197 reviews)
1.4 (30 reviews)
Reviewer's quote

...per their customer service agent order cannot be canceled since it's in processing. assuming they are going to keep my money for a month before they cancel this order probably another month before i see a refund on this..

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...I called customer service today and after a 36 minute hold to speak to someone was told the expected date was SEPTEMBER 21st!! No care or concern for the agent and definitely NO APOLOGY. I Emailed Mr. if youre not happy Im not happy on July 7 and of course no response...

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Website
2.6 (182 reviews)
1.7 (23 reviews)
Reviewer's quote

...Learned BGS website lists items on their web page they do not have. They took payment for items they knew they did not have and could not send. Wire Fraud!..

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I was needing this product within the time period that I bought it and what it said on their website. They go through different vendors and kinda use that to their advantage on why something isn't shipped out to you the way they said on their website. For what I was going to use this product for I...

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Price Affordability
3.2 (163 reviews)
2.5 (24 reviews)
Reviewer's quote

These people, they took opportunity of Coronavirus to make huge sales, while they were planning to not deliver any product and cut their own profit from the purchase price. They are unprofessional, Rude, have scammed business, operating scammed dealers and so on. Avoid..

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...The two tents are different in price of course the Black room tent being more expensive and I was sent a cheaper version of the tent. On Amazon I could of purchased way cheaper even after their "DISCOUNTED" PRICE THEY OFFERED. VERY VERY UPSET WITH THIS COMPANY AND THEIR FALSE ADVERTISMENT..

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Diversity of Products or Services
3.3 (155 reviews)
2.5 (23 reviews)
Reviewer's quote

Just try finding same distributor accessories or products and see if your ship from distributor changes with the wind. Buds has a history of closing accounts, blacklisting accounts and it matters not how long or good a customer you have been. Have a problem or inquiry they are unable or are...

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Ordered on May 19, 2020, and a month later no products every time I call in they don't answer or tell me there's nothing they can do, you want to steal from me I will sue your *** I call Marcus's office and that is a joke just like customer service is a joke, I have spent thousands of dollars with...

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Buds Gun Shop and Gander Outdoors Pros and Cons

Pros
  • Price
  • Pricing
  • Great prices on there guns
  • Sales person
  • No pros
  • Variety and pricing
Cons
  • Customer service
  • Shipping and customer service
  • Lying customer service on delivery time and processing
  • Terrible customer service
  • Being deceived about product availability
  • No costumer service

Buds Gun Shop and Gander Outdoors Most Positive Reviews

Top rated reviews
5

I purchased an HK45C sand on 3/1/16 and it arrived 3/4/16. I inspected it at the dealer and it is clean and in perfect...

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5

I went in shopping for a fishing pole, line, total set up. Tim Stanley of ROANOKE VA Gander was AMAZING!! It was like...

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5

Had a great experience with Bud's!!! Order went through as promised. Sent me UPS tracking info and was delivered as...

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4.7

I bought a bow and it wasn't even at Gander Outdoors. I called them to see if they could set up my bow. the technician...

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Buds Gun Shop and Gander Outdoors Most Critical Reviews

Lowest rated reviews
1

Absolutely no way to contact anyone. Ordered a magazine on Tuesday didn't ship until Thursday. Got wrong tracking...

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1

We purchased a membership that said "free use of archery range for the year." after the 4th or 5th trip they said they w...

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1

Show on November 2nd I place an order for a Ruger 1022. It was in stock and said they would be processed in the two to...

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1

Payed for rifle took 7 days to get there went to pick it up. Waited for background check. They told me could take two...

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Buds Gun Shop and Gander Outdoors Latest Reviews

Recent published reviews
No votes

I’m prior active duty multiple tour combat vet looking for few different weapons I have in mind with specific modificati...

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1

I ordered a Maxxair Fan on July 1 and was finally processed 3 days later. On July 7 I received a back ordered...

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1

I offered a trade for another Guns .
It took two days to get back to me .
They offered half of blue book on my trade. But...

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No votes

I ordered a tail cam 2.5 weeks ago and havent gotten any confirmation it has been sent or not

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Buds Gun Shop and Gander Outdoors Products and Services

Most reviewed product and services
  • Buds Gun Shop Customer Care (73 reviews)
  • Buds Gun Shop Shipping Service (68 reviews)
  • Buds Gun Shop Advertisement (4 reviews)
  • Gander Outdoors Customer Care (10 reviews)
  • Gander Outdoors Shipping Service (3 reviews)
  • Gander Outdoors Manager (2 reviews)