PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Mountain and Buds Gun Shop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Mountain
Buds Gun Shop

Gander Mountain and Buds Gun Shop Overview

Total reviews
311
307
Company responses
0
0
Issues resolved
0
1

Gander Mountain and Buds Gun Shop Consumer Ratings

Rank
16 out of 165 in Hunting, Fishing and Camping category
21 out of 153 in Weapons category
Customer service
15 in category
14 in category
Diversity of Products or Services
16 in category
10 in category
Product or Service Quality
14 in category
17 in category
Price Affordability
19 in category
17 in category

Gander Mountain and Buds Gun Shop Rating Details

Customer service
1.5 (124 reviews)
1.8 (187 reviews)
Reviewer's quote

Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

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...In my considered opinion, relying on the "Online Chat" for customer service issues is really not the best idea. Did not work with the issue I was having. Even though I was not really pissed off, merely concerned, I'm grateful PissedCustomer...

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Diversity of Products or Services
2.7 (96 reviews)
3.4 (149 reviews)
Reviewer's quote

...They stole from me where is my money? Products i returned? And they didnt give me a receipt for my transaction. My kids spent $326 on me for fathers day and gander mountain stole from me. If i do not get resolved by tomorrow i am taking legal actions againt them...

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Just try finding same distributor accessories or products and see if your ship from distributor changes with the wind. Buds has a history of closing accounts, blacklisting accounts and it matters not how long or good a customer you have been. Have a problem or inquiry they are unable or are...

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Product or Service Quality
2.2 (96 reviews)
2.4 (143 reviews)
Reviewer's quote

...I against my better judgment did it half my order was received other half after more than a month is in limbo the product I wasnt is in a store thats a hour away from me..

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...Buds Guns, you leave a lot to be desired when it comes to customer service..

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Price Affordability
2.2 (89 reviews)
3.3 (154 reviews)
Reviewer's quote

...The items had a good price so to tell them to screw themselves and return them just costs me more money so I'm not sure what I'll do..

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...I called Buds and was told that there was an "error" on the price and now I have to pay 1000 for the firearm..

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Gander Mountain and Buds Gun Shop Pros and Cons

Pros
  • I guess you could say the store is cleaned
  • Clean
  • Product
  • Price
  • Pricing
  • Great prices on there guns
Cons
  • Customer service
  • Poor response to complaint
  • Service
  • Customer service
  • Shipping and customer service
  • Service is poor

Gander Mountain and Buds Gun Shop Most Positive Reviews

Top rated reviews
5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

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5

I purchased an HK45C sand on 3/1/16 and it arrived 3/4/16. I inspected it at the dealer and it is clean and in perfect...

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5

My experience with Gander Mountain, both in-store and online in Montgomery, AL has been terrible. My first visit into...

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5

Had a great experience with Bud's!!! Order went through as promised. Sent me UPS tracking info and was delivered as...

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Gander Mountain and Buds Gun Shop Most Critical Reviews

Lowest rated reviews
1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

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1

Absolutely no way to contact anyone. Ordered a magazine on Tuesday didn't ship until Thursday. Got wrong tracking...

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1

Went to store on Quebec St. Ft Worth, TX. On a Friday. Wanted to order a gun found at another store and have shipped...

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1

Show on November 2nd I place an order for a Ruger 1022. It was in stock and said they would be processed in the two to...

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Gander Mountain and Buds Gun Shop Latest Reviews

Recent published reviews
1

After vowing to never spend money again with the company I received gift cards from a previous debacle of a situation....

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1.4

They may have good prices and even offer discounts but little good that does when ya have questions. They will never...

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No votes

What kind of laws on gift cards what kind of company turns away people who gift cards to use at a later date It should n...

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No votes

I DONT DO COMPUTERS,I TOOK MY FID CARD,DRIVERS LICENSE,& DD-214 TO MY GUY WHO DOES THIS STUFF FOR ME.( I HAVE TO PAY...

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Gander Mountain and Buds Gun Shop Products and Services

Most reviewed product and services
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Buds Gun Shop Customer Care (72 reviews)
  • Buds Gun Shop Shipping Service (67 reviews)
  • Buds Gun Shop Website (4 reviews)