PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buds Gun Shop and Gander Mountain as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buds Gun Shop
Gander Mountain

Buds Gun Shop and Gander Mountain Overview

Total reviews
324
311
Company responses
0
0
Issues resolved
1
0

Buds Gun Shop and Gander Mountain Consumer Ratings

Rank
22 out of 159 in Weapons category
17 out of 174 in Hunting, Fishing and Camping category
Customer service
15 in category
15 in category
Website
17 in category
14 in category
Price Affordability
17 in category
21 in category
Diversity of Products or Services
8 in category
18 in category

Buds Gun Shop and Gander Mountain Rating Details

Customer service
1.8 (197 reviews)
1.5 (124 reviews)
Reviewer's quote

...per their customer service agent order cannot be canceled since it's in processing. assuming they are going to keep my money for a month before they cancel this order probably another month before i see a refund on this..

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Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

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Website
2.6 (182 reviews)
2.4 (88 reviews)
Reviewer's quote

...Learned BGS website lists items on their web page they do not have. They took payment for items they knew they did not have and could not send. Wire Fraud!..

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...Then I emailed you per your website – No response v. Then my last resort of tweeting on your public account. That is SAD..

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Price Affordability
3.2 (163 reviews)
2.2 (89 reviews)
Reviewer's quote

These people, they took opportunity of Coronavirus to make huge sales, while they were planning to not deliver any product and cut their own profit from the purchase price. They are unprofessional, Rude, have scammed business, operating scammed dealers and so on. Avoid..

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...The items had a good price so to tell them to screw themselves and return them just costs me more money so I'm not sure what I'll do..

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Diversity of Products or Services
3.3 (155 reviews)
2.7 (96 reviews)
Reviewer's quote

Just try finding same distributor accessories or products and see if your ship from distributor changes with the wind. Buds has a history of closing accounts, blacklisting accounts and it matters not how long or good a customer you have been. Have a problem or inquiry they are unable or are...

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...They stole from me where is my money? Products i returned? And they didnt give me a receipt for my transaction. My kids spent $326 on me for fathers day and gander mountain stole from me. If i do not get resolved by tomorrow i am taking legal actions againt them...

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Buds Gun Shop and Gander Mountain Pros and Cons

Pros
  • Price
  • Pricing
  • Great prices on there guns
  • I guess you could say the store is cleaned
  • Clean
  • Product
Cons
  • Customer service
  • Shipping and customer service
  • Lying customer service on delivery time and processing
  • Customer service
  • Poor response to complaint
  • Service

Buds Gun Shop and Gander Mountain Most Positive Reviews

Top rated reviews
5

I purchased an HK45C sand on 3/1/16 and it arrived 3/4/16. I inspected it at the dealer and it is clean and in perfect...

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5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

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5

Had a great experience with Bud's!!! Order went through as promised. Sent me UPS tracking info and was delivered as...

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5

My experience with Gander Mountain, both in-store and online in Montgomery, AL has been terrible. My first visit into...

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Buds Gun Shop and Gander Mountain Most Critical Reviews

Lowest rated reviews
1

Absolutely no way to contact anyone. Ordered a magazine on Tuesday didn't ship until Thursday. Got wrong tracking...

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1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

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1

Show on November 2nd I place an order for a Ruger 1022. It was in stock and said they would be processed in the two to...

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1

Went to store on Quebec St. Ft Worth, TX. On a Friday. Wanted to order a gun found at another store and have shipped...

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Buds Gun Shop and Gander Mountain Latest Reviews

Recent published reviews
1

I offered a trade for another Guns .
It took two days to get back to me .
They offered half of blue book on my trade. But...

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1

After vowing to never spend money again with the company I received gift cards from a previous debacle of a situation....

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1

order placed on 8/4 but they contacted me saying they are out of stock. order canceled on same day. waited for a refund...

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No votes

What kind of laws on gift cards what kind of company turns away people who gift cards to use at a later date It should n...

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Buds Gun Shop and Gander Mountain Products and Services

Most reviewed product and services
  • Buds Gun Shop Customer Care (73 reviews)
  • Buds Gun Shop Shipping Service (68 reviews)
  • Buds Gun Shop Website (4 reviews)
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)