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UHaul

Transportation and Logistics
  • 7 ISSUES RESOLVED
  • 750 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Website
  • Equipment 3
  • Truck 2
  • Precision automotive ceres ca kayla 2
  • Personable and friendly reservations handling 2
  • Local location 2

Customers don't like

  • Customer service19
  • Service6
  • Idiotic management in the sales and reservations call center4
  • Rude customer service3
  • Over charging for usage3
Delete
  • 1 ISSUES RESOLVED
  • 222 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
  • Price 6
  • Vehicle quality 3
  • Vehicle quailty was adequate 3
  • Tony was very friendly 1
  • Mitch 1

Customers don't like

  • Customer service14
  • Problem solving7
  • Failure to provide alternatives5
  • Given the runaround4
  • Unprofessional3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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