Budget Truck Rental vs Hertz

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  • 1 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Location
Website
Diversity of Products or Services
  • Price 6
  • Vehicle quailty was adequate 3
  • Vehicle quality 3
  • Gill lopez went above and beyond to help 1
  • Tony was very friendly 1

Customers don't like

  • Customer service11
  • Problem solving10
  • Unprofessional9
  • Customer relations7
  • Failure to provide alternatives7

Products by Budget Truck Rental

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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 578 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Location
Website
Diversity of Products or Services
  • Pathetic 4
  • At the moment not much 4
  • Cleanliness of vehicle 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5

Products by Hertz

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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