PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sixt and Budget Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sixt
Budget Rent A Car

Sixt and Budget Rent A Car Overview

Total reviews
246
542
Company responses
0
0
Issues resolved
3
3

Budget Rent A Car was first mentioned on PissedConsumer on Aug 28, 2007 and since then this brand received 542 reviews. It is 296 reviews more than Sixt received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sixt customer support team and Budget Rent A Car customer service.

Sixt and Budget Rent A Car Consumer Ratings

Rank
89 out of 892 in Rentals category
84 out of 892 in Rentals category
Customer service
54 in category
56 in category
Product or Service Quality
49 in category
57 in category
Reliability
44 in category
48 in category

According to consumer ratings and reviews, Budget Rent A Car ranks 5 points higher in the Rentals category than Sixt. People gave Sixt 1.2 stars for Customer service criterion in Rentals category and it is 119 points higher than the worst rated brand in this category. At the same time, Budget Rent A Car was rated 1.2 stars for Customer service criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Budget Rent A Car has a higher rating than Budget Rent A Car. Regarding Reliability criterion, consumers gave Sixt 1.4 stars and it is 75% greater than other in category. Budget Rent A Car however was rated 1.4 stars and it is 72% greater than other in category.

Sixt and Budget Rent A Car Rating Details

Customer service
1.2 (164 reviews)
1.2 (251 reviews)
Reviewer's quote

...Worst customer service I've ever seen..

PissedConsumer1723370

So excited to report that the customer service representative was amazing. She calmly walked me through the information she needed to get someone out to help..

Anjelina
Product or Service Quality
1.5 (146 reviews)
1.5 (203 reviews)
Reviewer's quote

We flew 18 hours from Seattle- the plan was late . After arriving at Malta airport had to spend another 30 min in line for car. Finnaly, we were announced that we are later for business hours ( that was 17:30 ) and had to pay additional 17 euros. I try to argue that there was a sign of business...

Dmitri G

I prepaid for a rental through Budget at the abq intl airport. When i arrived at the counter an addtl 100 was required. I had to car to get refund. So do this as ftc had a case against them already. Cile with AG OF STATE, BBB, and FTC. They held my money for 3 days and I did not get a vehicle.

PissedConsumer1687305
Reliability
1.4 (144 reviews)
1.4 (191 reviews)
Reviewer's quote

First and last time renting from Sixt .Received the incorrect vehicle at Lisbon Airport.The vehicle was full of damages from the pervious rental. No vehicle inventory at the rental car lot . Wanted to charge me for upgrade to different vehicle 200 euros extra .insurances 960 euros.Upon return they...

PissedConsumer1723362

I booked online a small car (fiat 500) for 79.38 euro. When I arrived in Italy, at the counter the worker insisted on upgrading my booking. "Only with 8 euros you'll have a Fiat 500 Convertible"- he repeatedly said. After a while I was changing my mind, hence 8 euro is not that much. So I asked a...

Ionut A

Sixt and Budget Rent A Car Pros and Cons

Pros
  • Online offer
  • Free shuttle van
  • Apparent price
  • Quality vehicle
  • Vehicle was in good shape
  • Pick up rental was fast
Cons
  • Customer service
  • Rude customer service
  • Lied about special deal then charged exorbitant fees
  • Customer service
  • Being overcharged
  • Being decieved

Sixt and Budget Rent A Car Most Positive Reviews

Top rated reviews
5

We contacted the Venice Branch and they were extremely nice and helpful. They even set us up so we could drop off at...

5

The rear driver side tire of our rental car kept going flat, and I had to keep stopping to fill it; probably since it wa...

Sixt and Budget Rent A Car Most Critical Reviews

Lowest rated reviews
1

I strongly advise against using the rent a car company SIXT. The main reasons are that they tacked on additional fees o...

1

AVOID Budget Rent-A-Car and Priceline!!

This was the first time I used Budget but also the last time. I would tell ever...

Sixt and Budget Rent A Car Latest Reviews

Recent published reviews
1.5

First and last time renting from Sixt .Received the incorrect vehicle at Lisbon Airport.The vehicle was full of damages...

Read all 246 reviews
1

They told me one rate over the phone, and charged me a different fee after

Read all 542 reviews

Sixt and Budget Rent A Car Products and Services

Most reviewed product and services
  • Sixt Car Rental (135 reviews)
  • Sixt Car Rental Booking (16 reviews)
  • Sixt Customer Care (14 reviews)
  • Budget Rent A Car Car Rental (330 reviews)
  • Budget Rent A Car Car Rental Booking (31 reviews)
  • Budget Rent A Car Customer Care (19 reviews)