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Budget Rent A Car

1.5
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 490 TOTAL REVIEWS
Rank
74 out of 749
in Rentals category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    02:55
  • ISSUES RESOLVED
    33%
Top Products and Services
1.5
306 reviews
1.4
30 reviews
2.1
16 reviews

Enterprise Rent A Car

1.8
?

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  • 20 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1832 TOTAL REVIEWS
Rank
47 out of 749
in Rentals category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
1018 reviews
2.2
140 reviews
1.8
77 reviews

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Anonymous
#1648870

No comparison- Enterprise is much better companythan Budget. I have been using Enterprise rentals for years and never have I had a single problem..

With Enterprise the car is always ready on time and the quote they present is the bill I pay. No problems - I am in and out and focusing on the event I am attending. I have only used Budget rental once. I get there the lines are slow.

The car wan not ready. I went thru 3 cars before getting one that satisfied the agreement.

And once I returned the car I find out about about hidden fees that tripled the cost of the rental. NEVER AGAIN will I rent from Budget

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