PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Enterprise Car Sales and Budget Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Enterprise Car Sales
Budget Rent A Car

Enterprise Car Sales and Budget Rent A Car Overview

Total reviews
254
565
Company responses
0
0
Issues resolved
4
3

Enterprise Car Sales and Budget Rent A Car Consumer Ratings

Rank
430 out of 4276 in Dealers category
96 out of 385 in Rentals category
Customer service
264 in category
70 in category
Product or Service Quality
310 in category
68 in category
Price Affordability
386 in category
89 in category
Location
490 in category
61 in category

Enterprise Car Sales and Budget Rent A Car Rating Details

Customer service
2.2 (116 reviews)
1.2 (260 reviews)
Reviewer's quote

...So that's it for me, she needs to take a class on customer service because she is horrible. She just sent me an email at 5:30 PM the night before I was supposed to be going to see the car at her location, and STILL doesn't even know the availability and if she can get it there. Sad..

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...The clerk states he was unable to issue me a refund and to call customer service. I spoke with customer service and the rep. apologize for the error directed me to the Birmingham, MI location to pick up a car and states $25...

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Product or Service Quality
2.1 (99 reviews)
1.5 (211 reviews)
Reviewer's quote

...The Car Warranty Service Co. Has denied my appeal; and I still want my money back!!! I want another Extended Car Warranty Company (an honest one). And again, I want my *** money back..

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...What I wouldn't give to have a chat with that service rep again. Hope he chokes on the groceries he buys with the commission I'm sure he received for "selling" me insurance. ***..

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Price Affordability
2.7 (95 reviews)
1.8 (204 reviews)
Reviewer's quote

...They told me that they dropped the price on the internet so I can get my 500 credit that makes no sense at all I still should get my 500 discount. I'm so frustrated !..

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Price over phone to rent a car for just under 3 weeks $1400 us,when I arrived to pick up,the price was now $1800. us. Told them I only needed the mandatory insurance but not all the extra coverage , they said fine but the price is still the same extra coverage or not...

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Location
2.9 (94 reviews)
2.2 (205 reviews)
Reviewer's quote

I WENT TO 7710 ANNAPOLIS RD LOCATION AND BOUGHT A CAR ABOUT 2 TO 3WEEKS AGO. I CALLED THEM BACK IN 5 TO 6 DAYS FOR A CRACK ON THE WIND SHIELD GLASS , AND A BUMPER DAMAGE, BUT KELVIN THE MANAGER TOLD ME HE CAN'T HELP ME. I CALLED BACK AGAIN FOR A STINKY SMELL COMING OUT OF THE A...

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The individual that works the location on 81st Cicero is a lying sneaky employee. This man over charges for rentals and if you have a reservation if someone offers more money he will give your reservation away. I believe he is renting cars under the table with his slick lying *** This man I believe...

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Enterprise Car Sales and Budget Rent A Car Pros and Cons

Pros
  • Customer service
  • Agent was very friendly
  • Pleasant
  • Quality vehicle
  • Vehicle was in good shape
  • Pick up rental was fast
Cons
  • Customer service
  • Immoral sales tactics
  • Having my time wasted
  • Customer service
  • Being overcharged
  • Being decieved

Enterprise Car Sales and Budget Rent A Car Most Positive Reviews

Top rated reviews
5

In this world you very seldom receive good customer service. From the time Wayne S. contacted me regarding my inquiry,...

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5

The rear driver side tire of our rental car kept going flat, and I had to keep stopping to fill it; probably since it wa...

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5

I absolutely love the Enterprise car sales in Marietta. Lloyd Collins was awesome. He worked with what I had and got me...

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5

I reserved a suv for 6/19/15 wih a debit card. I was told that when time came jus go to budget rental @ metropolitan...

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Enterprise Car Sales and Budget Rent A Car Most Critical Reviews

Lowest rated reviews
1

I was bullied and pressured into buying a car i did not want. I was treated rude by the sales man who said just sign...

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1

AVOID Budget Rent-A-Car and Priceline!!

This was the first time I used Budget but also the last time. I would tell ever...

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1

TERRIBLE PLACE TO RENT A CAR - between the unhelpful, rude staff and them trying to overcharge for everything and then...

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1

Beware of upgrades at the counter. I rented through Budget on the phone for my rental for 4 adults/luggage. I prepaid...

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Enterprise Car Sales and Budget Rent A Car Latest Reviews

Recent published reviews
3.3

I have an issue with Assurant Extended Car Warranty Company for them not honoring their warranty. Then because I had...

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No votes

I would like to be removed from the do not rent list so that I can continue to rent vehicles. Thnx..

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No votes

I purchased my vehicle at the end of February and it was a transfer from my Georgia office when I went to pick up my...

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No votes

I leased an auto from Budget located in the Citadel Mall, Charleston,SC on May 8, 2020 for 1week. After about an hour i...

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Enterprise Car Sales and Budget Rent A Car Products and Services

Most reviewed product and services
  • Enterprise Car Sales Customer Care (38 reviews)
  • Enterprise Car Sales Sales Representative (12 reviews)
  • Enterprise Car Sales Car Warranty (7 reviews)
  • Budget Rent A Car Car Rental (337 reviews)
  • Budget Rent A Car Car Rental Booking (31 reviews)
  • Budget Rent A Car Customer Care (22 reviews)